Business Analyst

Stellar Select Ltd; Willesden; On-site; GBP 59,000 - 72,000; Full time

Benefits offered by this job

Bonus: Up to 10%

Life Insurance: 4x salary

Private Medical: Vitality

Holiday: 33 days

Pension: Competitive contributions

Wellbeing: Mental & physical support

Development: Training & progression

Career Progression: Clear pathways

Job summary

Stellar Select Ltd is recruiting a Business Analyst - Underwriting & Lending Change to bridge operations, credit risk and tech. You will shape originations and underwriting workflows, translating complex requirements into clear specifications and delivering automation-driven improvements.

The role suits either an experienced Mortgage Underwriter moving into BA or a Technical BA with mortgage originations experience, with strong BPMN and stakeholder skills.

Qualifications

• Mortgage originations and underwriting knowledge required.
• Experience as Mortgage Underwriter or Technical BA with mortgage originations.
• Experience with BPMN process mapping.
• FCA rules and Consumer Duty awareness.
• Strong stakeholder workshop facilitation.

Responsibilities

• Elicit, document, translate business requirements into specs.
• Map end-to-end mortgage origination workflows.
• Improve underwriting processes for efficiency.
• Define UAT scenarios and manage defects.
• Ensure governance and compliance.

Skills

Mortgage lending

Underwriting workflows

Technical BA

UAT testing

Education

BCS Diploma or IIBA

Tools

API integration

OCR

Workflow automation tools

Job description

Job Title: Business Analyst - Underwriting & Lending Change

Location: Remote (please note there will be a requirement to be office-based once a week for the first 3 months in Milton Keynes

Salary: Up to £65,000 depending on experience

Hours: Monday to Friday 9 am to 5 pm

Benefits:

• Bonus: Up to 10%
• Life Insurance: 4x salary
• Private Medical: Vitality
• Holiday: 33 days
• Pension: Competitive contributions
• Wellbeing: Mental & physical support
• Development: Training & progression with a growing lender
• Career Progression: Clear pathways for advancement, with achievements recognized and celebrated.

About the role of Business Analyst - Underwriting & Lending Change:

Are you an experienced Mortgage Underwriter looking to transition into Business Analysis, or a Technical BA with deep lending experience? This high-visibility role with a fast-growing specialist lender offers the chance to shape originations and underwriting workflows by bridging the gap between operations, credit risk, and technology to drive intelligent automation and process efficiency. Whether you are an Underwriter who has gained project, testing, or secondment experience and is ready to step into a formal BA career, or an established Mortgage Business Analyst skilled in process mapping (BPMN) and requirements delivery, we want to hear from you.

Responsibilities required for the role of Business Analyst - Underwriting & Lending Change:

• Requirements & Analysis: Elicit, document, and translate business requirements and underwriting policies into clear technical specifications, user stories, and acceptance criteria.
• Process & Integration Mapping: Map end-to-end mortgage origination workflows and work with IT to support system integrations, API data mappings, and data quality controls.
• Underwriting Process Improvement: Analyse 'as-is' lending workflows to identify bottlenecks and design streamlined 'to-be' processes that drive efficiency and automation.
• Data & Insight: Analyse system reports, MI, and pipeline outputs to identify operational trends, risks, and performance improvements.
• Testing & Defect Management: Define UAT scenarios, execute business testing across underwriting edge cases, and manage technical defects through to resolution.
• Governance & Compliance: Ensure all changes align with FCA rules, Consumer Duty, and internal risk policies while maintaining audit-ready documentation.
• Stakeholder Engagement: Facilitate workshops across Underwriting, Risk, and Tech teams; translate complex technical details into clear business language.

Experience required for the position of Business Analyst - Underwriting & Lending Change:

• Mortgage Lending Expertise: Solid practical understanding of specialist or residential mortgage originations, including underwriting workflows, broker journeys, affordability models, ESIS/KFI generation, and offer to completion.
• Either experience as a Mortgage Underwriter with hands-on involvement in platform rollouts, UAT, process improvement, or project secondments;
• Or a proven background as a Technical Business Analyst with dedicated mortgage originations experience.

Desirable:

• Experience with automated decision engines, OCR/document processing, or workflow automation tools.
• Formal Business Analysis qualifications (e.g., BCS Diploma, IIBA, or Agile/Scrum certifications).
• Prior experience working on API integration or data dictionary projects within financial services.

For more information regarding the role of Business Analyst - Underwriting & Lending Change, please contact us.