Mortgage Administrator / Case Manager

JR United Kingdom; Manchester; Hybrid; GBP 33,000 - 45,000; Full time

Job summary

An established industry player in the Property Finance sector is seeking a Mortgage Administrator / Case Manager to join their dynamic team in Manchester. This role offers an exciting opportunity to manage client applications and collaborate closely with brokers, solicitors, and estate agents. You will be responsible for ensuring efficient processing of loans while maintaining compliance and mitigating risks. With a flexible work arrangement of 3 days from home and 2 days in the office, this position is ideal for those looking to make a significant impact in a supportive environment. If you have a passion for administration and client service, this role is perfect for you.

Qualifications

• 2+ years of experience in mortgage administration or case management.
• Strong communication skills for client interaction.

Responsibilities

• Manage loan pipeline and client applications from start to completion.
• Act as primary contact for clients and ensure timely processing.

Skills

Administration Experience

Communication Skills

Case Management

Compliance Checks

Job description

Mortgage Administrator / Case Manager, Manchester

Client: D&R Recruitment Limited

Location: Manchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

Views: 5

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description

This opportunity offers a salary of up to £33,000 base + £500 monthly bonuses, totaling a package of approximately £39,000.

Work arrangement includes 3 days from home and 2 days in the office.

Opportunity: Join a well-established Property Finance Lender in the Bridging Finance Sector as a Mortgage Administrator / Case Manager. You will report directly to the Team Manager.

Your responsibilities will include managing the loan pipeline to progress client applications efficiently from start to completion, working closely with brokers, providers, solicitors, and estate agents to ensure timely processing.

Key Responsibilities:

• Act as the primary contact for clients before submission and after completion.
• Upload supporting documents to the lender’s portal.
• Contact lenders/providers for updates and gather additional information or missing documents from clients.
• Verify ID and documents to ensure clients meet lender criteria.
• Perform AML and compliance checks to mitigate risks.
• Update the in-house system with clear and accurate notes.

Minimum Requirements:

• At least 2 years of administration experience within mortgage administration or case management, working for a lender or broker.
• Experience managing and prioritizing own caseloads.
• Strong written and oral communication skills.
• Brokers looking to move back into administration are also encouraged to apply.