Molecular Pathology Administration and Clerical Assistant

Maidstone and Tunbridge Wells NHS Trust; Maidstone; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated administrator to support the Molecular Pathology department. This role involves managing patient data, responding to inquiries, and ensuring compliance with safety protocols. You'll be part of a large acute hospital trust, recognized for its commitment to patient care and employee satisfaction. Join a flexible working environment where your contributions will directly impact the quality of service provided to the community. With a supportive team and comprehensive benefits, this is an excellent opportunity for those looking to grow in the healthcare sector.

Benefits

At least 27 days of annual leave

Membership in the NHS Pension Scheme

Blue Light card eligibility

Flexible working arrangements

Qualifications

• 5 GCSEs including Maths, English, and Science are essential.
• Basic clerical skills and teamwork experience are required.

Responsibilities

• Assist with day-to-day administration of the Molecular Pathology department.
• Accurately enter patient and specimen data onto the Laboratory Information System.

Skills

Good communication skills

Basic computer skills

Organisational skills

Good numeracy

Typing speed 35wpm

Education

5 GCSE including Maths, English and Science

ECDL

NVQ level 2 in business administration

Tools

MS Excel

MS Outlook

MS Word

Job description

The post holder will assist with the day to day administration of the Molecular Pathology department at the Maidstone site. Printing Email requests, entering tests on to the Laboratory information system, sending results, completing spreadsheets for internal records. see the full job description .

Main duties of the job

Please refer to the Job description and personal specification for the full range of duties and prior to applying for this role

To comply with local and national policies for the safe, secure and confidential processing, and storage of patient and other laboratory information

To use the Laboratory Information System (LIMS) according to the authorised protocols.

To accurately enter patient and specimen data from the request form onto the LIMS.To scan request forms for electronic storage. To print and sort patient histories and slide labels.

To answer and deal with enquiries in person, e-mail or via telephone in a professional manner.

To communicate verbally, in writing, by telephone, fax and e-mail as required.

To take and pass on messages for Molecular Pathology staff

To receive samples for testing, check completeness of the request, numbering up and preparation for testing.

bring to the attention of the Office Co-ordinator any discrepancies with patient request forms according to laboratory protocols.

To assist with sorting of post.

To receive visitors to the department according to Local Safety Rules.

About us

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey.

We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

Looking for flexible working?

We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

Joining us includes a comprehensive benefits package:

oAt least 27 days of annual leaveplus public/bank holidays (pro-rata for part-time staff).oMembership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefitsoBlue Light card eligibilityoAnd more, additional benefits can be found in the benefits documents below

Qualifications

Essential

• 5 GCSE including Maths, English and Science

Desirable

• ECDL
• NVQ level 2 in business administration

Knowledge/Experience

Essential

• Basic clerical skills
• Team working
• Good practical knowledge of MS Excel, Outlook and Word

Desirable

• Previous clerical experience within the NHS
• Medical terminology
• Scientific terminology
• Health and safety legislation
• Knowledge of Pathology LIMS or Trust IT ? Experience of working to deadlines
• Experience of working to deadlines

Skills

Essential

• Good communications
• Good command of Spoken and written English
• Basic computer skills
• Good keyboard skills
• Good numeracy
• Organisational skills
• Typing speed 35wpm