Modern desktop product designer

Kingfisher; Greater London; Hybride; GBP 65 000 - 100 000; Plein temps

Résumé du poste

Kingfisher ищет Modern Desktop Product Designer для команды Infrastructure Operations. Ваша задача — проектировать и внедрять современные десктоп‑сервисы в соответствии с целями инфраструктуры и услуг конечных пользователей, обеспечивая баланс требований, стоимости и рисков.

Вы будете выступать экспертом, оказывать техническое лидерство и управлять дизайном сервисов, сотрудничать с дизайнерами, архитекторами, продакт‑менеджерами и партнёрами по поставке, чтобы поддерживать единообразие программ

Qualifications

• Proven experience designing and delivering technical services within a complex, enterprise-scale environment.
• Strong background in senior technical support or service design roles, with recognised subject matter expertise in relevant product areas (InTune, Autopilot, Windows 11)
• Experience working with third‑party providers and managed service partners to deliver technology solutions.
• A feedback‑driven approach to service design and continuous improvement.
• Clear, inclusive communication skills, with the ability to engage and influence stakeholders at all levels.

Responsabilités

• Design and deliver new modern desktop services in line with Infrastructure and End User Services objectives, balancing requirements, cost and risk.
• Act as a subject matter expert, providing technical leadership and governance across projects, business‑as‑usual activity and service improvement programmes.
• Create and peer‑review infrastructure and service designs, identifying opportunities for standardisation, simplification and shared platforms.
• Collaborate with designers, architects, product owners and delivery partners to ensure consistency across programmes and locations.
• Advise stakeholders on solution feasibility, risks and options, supporting informed decision‑making and initiative development.
• Manage delivery activity using structured planning and tracking, including EPICs and stories, to achieve agreed outcomes.
• Champion modern desktop services within the IT community, sharing knowledge and promoting best practice across the organisation.

Outils

InTune

Autopilot

Windows 11

Description du poste

Описание:

We’re Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas to life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement. We are looking for a Modern Desktop Product Designer to join our Infrastructure Operations team

Задачи:

Design and deliver new modern desktop services in line with Infrastructure and End User Services objectives, balancing requirements, cost and risk. Act as a subject matter expert, providing technical leadership and governance across projects, business‑as‑usual activity and service improvement programmes. Create and peer‑review infrastructure and service designs, identifying opportunities for standardisation, simplification and shared platforms. Collaborate with designers, architects, product owners and delivery partners to ensure consistency across programmes and locations. Advise stakeholders on solution feasibility, risks and options, supporting informed decision‑making and initiative development. Manage delivery activity using structured planning and tracking, including EPICs and stories, to achieve agreed outcomes. Champion modern desktop services within the IT community, sharing knowledge and promoting best practice across the organisation.

Требования:

Proven experience designing and delivering technical services within a complex, enterprise‑scale environment. Strong background in senior technical support or service design roles, with recognised subject matter expertise in relevant product areas (InTune, Autopilot, Windows 11) Experience working with third‑party providers and managed service partners to deliver technology solutions. A feedback‑driven approach to service design and continuous improvement. Clear, inclusive communication skills, with the ability to engage and influence stakeholders at all levels.

Условия:

We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at offsite locations. On average, around 60% of your time will involve in-person collaboration. We value the perspectives new team members bring and encourage you to apply - even if you don’t meet 100% of the requirements. An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self. We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.