Product designer

Royal Mail; Greater London; On-site; GBP 45,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Car allowance

Healthcare

18% annual bonus

25 days annual leave + bank holidays

Company pension

Dental insurance

Wellbeing services

Job summary

Royal Mail ищет среднего уровня Product Designer для работы над цифровыми продуктами. Ваша задача — сочетать UX и UI навыки, чтобы создавать интуитивные и доступные цифровые решения на всех этапах жизненного цикла продукта, охватывая веб и мобильные приложения.

Вы будете работать в кросс-функциональной команде и тесно взаимодействовать с менеджерами, инженерами и аналитиками. У кандидатов ожидаются практический опыт разработки дизайна продукта, сильные навыки прототипирования в Figma и понимание

Qualifications

• Опыт работы дизайнером продукта или UX/UI в цифровых продуктах
• Навыки UX, Interaction и UI дизайна для веб и мобильных приложений
• Высокий уровень владения Figma; знание AI‑плагинов и прототипирования
• Понимание WCAG 2.1 AA и способность проектировать для доступности
• Умение ясно общаться через эскизы, прототипы и документацию
• Готовность работать в кросс‑функциональных командах; связывать решения с метриками
• Плюсом: базовые знания HTML/CSS для сотрудничества с инженерами

Responsibilities

• Разрабатывать цифровые продуктовые решения для веб и мобильных платформ, охватывая пользовательские потоки, взаимодействия и интерфейс
• Создавать вайрфреймы, прототипы и высокодетализированные дизайны для эффективной реализации командой разработки
• Проводить исследования пользователей, интервью и usability тесты; использовать AI‑инструменты для ускорения анализа
• Связывать выводы из исследований с метриками продукта и бизнес-результатами
• Следовать принципам дизайна и единым стандартам, обеспечивая консистентность во всей цифровой среде
• Сотрудничать с PM, инженерами и аналитиками; адаптировать дизайн по полученным отзывам

Skills

Product design

UX design

UI design

Figma

Accessibility WCAG

Prototyping

Cross-functional teams

Metrics linkage

Tools

Figma

HTML/CSS basics

Job description

Описание:

We are looking for a mid-weight Product Designer to bring hands‑on design expertise to one of our product trios, combining UX and UI craft to design intuitive, accessible digital experiences across the full product lifecycle. If you want to help shape digital experiences for millions of customers across the UK, we would love to hear from you.

Задачи:

Design digital product experiences across web and app, covering user flows, interactions, layouts and interface design from discovery through to delivery. Create wireframes, prototypes and high‑fidelity designs that clearly communicate intent and can be built efficiently by engineering teams. Translate customer needs, insight and requirements into clear, usable and accessible designs that improve customer experience and product outcomes. Conduct evaluative and generative research, including customer interviews and usability testing, using AI tools to accelerate research synthesis where appropriate. Use insights to inform design decisions, connecting them to product metrics and business outcomes. Apply AI tools to accelerate interaction exploration, generate design variations and support research synthesis, checking outputs for accuracy, bias and accessibility implications. Configure and use AI agents to support design and research workflows within the squad. Work closely with product managers, engineers, analysts and delivery teams to ensure designs are well understood and implemented as intended, iterating on feedback and learning. Apply established patterns, components and design system principles where available, contributing to consistency across the digital estate while balancing local product needs. Work alongside service designers and analytics specialists to ensure product designs are informed by end‑to‑end service understanding and data‑driven insight. Help uplift product design maturity by demonstrating good design practice and supporting teams to work more effectively with design. Follow guidance from the Design Director on tools, standards and ways of working, feeding practical learning back into the wider capability.

Требования:

Practical experience working as a Product Designer or UX/UI Designer in digital product environments. Strong skills across user experience design, interaction design and interface design, designing for both web and mobile app platforms. High proficiency in Figma, with familiarity with AI‑enabled design plugins and prototyping workflows. Good understanding of accessibility standards (WCAG 2.1 AA) and ability to design inclusively for a broad and diverse customer base. Ability to communicate design ideas clearly through sketches, prototypes and documentation. Comfortable working in cross‑functional teams with product managers, engineers and analysts. Ability to connect design decisions to product metrics and business outcomes. Pragmatic, hands‑on mindset focused on delivering real outcomes. Self‑starter, comfortable navigating ambiguity and making progress independently in a growing design function. Curious and open, sharing work‑in‑progress and using critique and feedback to sharpen decisions. Connects design decisions to research, data and business outcomes to build shared confidence with partners. Collaborative, comfortable working across product, engineering and analytics to embed good design practice. Будет плюсом: A working understanding of front‑end code (HTML, CSS) is an advantage, supporting effective collaboration with engineering teams.

Условия:

• Competitive salary plus car allowance, healthcare, 18% annual bonus potential, 25 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates
• This is an opportunity to help build product design capability at one of the UK's most recognisable brands, during a significant period of transformation. You will be part of a design team establishing new ways of working, with real room to shape product design practice as it grows.
• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Supportive and generous company sick pay
• Funded Dental - As a manager you are eligible to a level of employer funded dental insurance*
• Health Assessment - As a manager you are eligible to an employer funded health assessment every 2 years*
• Benefits Account - You will have access to your personal benefits account on your 'My Bundle+' platform. There are more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.