Modern Desktop & Intune Engineer

Roke Manor Research Ltd; Romsey; On-site; GBP 42,000 - 66,000; Full time

Benefits offered by this job

Flexible benefits including health & 


Savings & protection

Leisure & entertainment

Job summary

Roke Manor Research Ltd in Romsey, Hampshire, United Kingdom, is seeking an experienced End User Services specialist to lead the design, delivery and support of the Intune laptop and wider M365 environment.

You will act as a bridge between Platform and EUS teams, provide advanced troubleshooting, implement security and compliance, develop documentation, and travel to other Roke sites as needed.

Qualifications

• Microsoft certifications such as MS-900/102 or equivalent preferred.
• MD-102, SC-300, AZ-104 certifications strongly desirable.
• ITIL v4 Foundation certification is advantageous.

Responsibilities

• Lead the ongoing development and support of the Intune laptop and wider M365 environment.
• Serve as the primary 3rd line escalation point for the Service Desk.
• Package and deploy software; manage vulnerability compliance aligned to guidelines.
• Provide Windows and basic Linux support; handle iOS/Android device support.
• Create and maintain high-quality technical documentation.
• Collaborate with IT Platform Team and Change Management processes.

Skills

Intune endpoint management

M365 administration

PowerShell scripting

Networking basics: AD, DNS, DHCP, TCP\

Incident/Problem/Change management

Cloud platforms: Azure and AWS

Education

Microsoft certifications (MS-900 / MS-102)

MD-102 (Endpoint administrator)

SC-300 (Identity & Access Administrator)

AZ-104 (Azure Administrator)

ITIL v4 Foundation

Tools

Powershell

Active Directory

Job description

Roke Manor Research Ltd in Romsey, Hampshire, United Kingdom, is seeking an experienced End User Services specialist to lead the design, delivery and support of the Intune laptop and wider M365 environment.

You will act as a bridge between Platform and EUS teams, provide advanced troubleshooting, implement security and compliance, develop documentation, and travel to other Roke sites as needed.