MOD Housing Estates Inspector & Compliance Lead

Brook Street; Catterick Garrison; On-site; GBP 30,000 - 31,000; Full time

Job summary

Brook Street is recruiting a Housing Estates Officer in Catterick to support MOD properties. You will visit sites to monitor contractor work and ensure standards are met, with admin duties back at base.

You will monitor occupants within your portfolio, assist with stakeholder events, and ensure timely service delivery while maintaining safety and compliance. A full UK driving licence and Basic DBS are required.

Qualifications

• Must have full UK driving licence.
• Property/estate management experience is helpful but not essential.
• Comfortable using Microsoft Office for day‑to‑day tasks.
• Willingness to shadow other officers before going out on site independently.
• Commitment to compliance and safety training.

Responsibilities

• Visit Ministry of Defence properties to monitor contractor work and ensure standards are met.
• Check property work and escalate if standards aren’t met.
• Carry out occupant monitoring and management of non-SFA/SSFA within portfolio.
• Conduct handovers to ensure families receive required service level.
• Support stakeholder engagement activities as needed (family or military events).
• Undertake assurance checks on service levels and supplier quality.
• Manage level-2 complaints promptly.
• Handle assurance activities for service delivery within limits.
• Keep on top of allocated case workload to agreed standards.
• Support delivery of additional services (IRL/SONS/VOIDS) within timeframes.
• Maintain compliance and complete mandatory training.

Skills

Driving licence

Microsoft Office

Tools

Microsoft Office

Job description

Brook Street is recruiting a Housing Estates Officer in Catterick to support MOD properties. You will visit sites to monitor contractor work and ensure standards are met, with admin duties back at base.

You will monitor occupants within your portfolio, assist with stakeholder events, and ensure timely service delivery while maintaining safety and compliance. A full UK driving licence and Basic DBS are required.