Mobility RTA Claims Paralegal (Hybrid)

Confidential; Leeds; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

6% annual bonus

Pension up to 14%

25 days holiday + BH

Private medical

Share schemes

Discounts

Cycle to work

Wellbeing resources

High-quality IT equipment

Volunteering days

Job summary

CRA Consulting is recruiting a Mobility Claims Paralegal in Leeds to join a specialist team handling RTA personal injury claims, including OIC/MOJ portals. You will manage your own caseload and progress claims from instruction to settlement, balancing technical claims work with high levels of customer service.

The role offers a hybrid working pattern with a competitive salary (£25,000 - £32,000 DOE) and a comprehensive benefits package, including a 6% bonus and enhanced pension contributions.

Qualifications

• Previous RTA personal injury claims experience.
• Knowledge of the OIC and MOJ portals.
• Ability to manage your own caseload.
• Understanding of liability, quantum and medical evidence.
• Strong communication and client-care skills.
• Good organisation and file-management abilities.
• Ability to manage competing deadlines.
• Experience working towards quality or performance targets.

Responsibilities

• Managing your own RTA personal injury caseload.
• Handling OIC, MOJ and non-portal claims.
• Managing litigated and non-litigated matters depending on experience.
• Progressing claims from instruction to settlement.
• Reviewing liability, medical evidence, quantum and settlement proposals.
• Obtaining evidence required to progress claims.
• Liaising with customers, insurers and legal representatives.
• Explaining legal and technical information clearly to customers.
• Maintaining accurate case management records.
• Working towards agreed quality, service and performance standards.
• Identifying opportunities to improve processes and customer experience.

Skills

RTA claims experience

OIC/MOJ portal

Caseload management

Liability & quantum knowledge

Strong communication

Organisation skills

Deadline management

Targets experience

Job description

CRA Consulting is recruiting a Mobility Claims Paralegal in Leeds to join a specialist team handling RTA personal injury claims, including OIC/MOJ portals. You will manage your own caseload and progress claims from instruction to settlement, balancing technical claims work with high levels of customer service.

The role offers a hybrid working pattern with a competitive salary (£25,000 - £32,000 DOE) and a comprehensive benefits package, including a 6% bonus and enhanced pension contributions.