Mobility Administration & Sales Coordinator

Mobility Services Ltd; Waltham; On-site; GBP 20,000 - 28,000; Full time

Job summary

Mobility Services Ltd in the United Kingdom is seeking a proactive Mobility Administration & Sales Coordinator to support customers, assist with sales, and help ensure smooth day-to-day office operations. You will manage calls, prepare quotes, process orders, update records, and liaise with technicians and suppliers, delivering friendly, professional service.

This varied role rewards initiative, organisational skill, and teamwork, with a Monday–Friday schedule and opportunities to develop

Qualifications

• Experience in administration, retail sales, or customer service.
• Excellent communication and telephone skills.
• Strong organisational skills and attention to detail.
• Confidence using computers and standard office software.
• The ability to manage competing priorities in a busy environment.
• A professional, friendly, and customer-focused approach.
• Initiative and the ability to work independently while contributing to a team.
• A willingness to learn about mobility equipment and the needs of our customers.

Responsibilities

• Managing incoming phone calls and customer enquiries.
• Preparing quotes, processing orders, and assisting with invoicing.
• Maintaining accurate customer records and equipment documentation.
• Creating and processing job sheets and purchase orders.
• Booking service appointments and coordinating equipment deliveries and collections.
• Liaising with technicians, suppliers, healthcare professionals, and funding providers.
• Assisting customers with mobility equipment enquiries and purchases.
• Welcoming customers into our showroom and helping them find suitable products.
• Demonstrating equipment and explaining product features and benefits.
• Building positive relationships with customers, occupational therapists, suppliers, and other healthcare professionals.

Skills

Admin & customer service

Telephone communication

Organisational skills

Computer literacy

Prioritisation

Professional demeanour

Independent yet team player

Willingness to learn mobility gear

Tools

Office software

Job description

Mobility Administration & Sales Coordinator

This is a varied, hands-on position where no two days are quite the same. You will play an important role in supporting our customers, assisting with sales, and ensuring the smooth day-to-day running of our office.

Key responsibilities

Managing incoming phone calls and customer enquiries.

Preparing quotes, processing orders, and assisting with invoicing.

Maintaining accurate customer records and equipment documentation.

Creating and processing job sheets and purchase orders.

Booking service appointments and coordinating equipment deliveries and collections.

Liaising with technicians, suppliers, healthcare professionals, and funding providers.

Assisting customers with mobility equipment enquiries and purchases.

Welcoming customers into our showroom and helping them find suitable products.

Demonstrating equipment and explaining product features and benefits.

Building positive relationships with customers, occupational therapists, suppliers, and other healthcare professionals.

About you

Experience in administration, retail sales, or customer service.

Excellent communication and telephone skills.

Strong organisational skills and attention to detail.

Confidence using computers and standard office software.

The ability to manage competing priorities in a busy environment.

A professional, friendly, and customer-focused approach.

Initiative and the ability to work independently while contributing to a team.

A willingness to learn about mobility equipment and the needs of our customers.

About us

Mobility Services provides mobility equipment, servicing, repairs, and support to ACC, Ministry of Health (MOH), private clients, and healthcare professionals. Our goal is to help people maintain their mobility, independence, and quality of life. Mobility Services is committed to providing quality equipment, reliable service, and excellent customer support to our clients and the wider healthcare community.

Monday to Friday, 8:00am - 4:30pm (no weekends - enjoy your time off!)

Be part of a friendly, supportive, and experienced team.

Enjoy a varied role combining administration, sales, and customer service.

Develop your product knowledge and professional skills.

Make a genuine difference in the lives of people who depend on mobility equipment.

Work in an industry where your contribution has a meaningful impact.