Mobile Team Leader

Mitie Cleaning & Hygiene Services; Glasgow; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Company Vehicle

Phone & Laptop

Job summary

Mitie Cleaning & Hygiene Services in Scotland is seeking a Mobile Cleaning Supervisor to lead front-line mobile cleaning teams across Scotland, delivering high-quality services in a fast-paced operational environment. You’ll manage daily schedules, liaise with the helpdesk, ensure SLAs and KPIs are met, coach operatives, and conduct safety audits.

Regular travel across the Central Belt is expected, with a 40-hour week and occasional weekend overtime.

Qualifications

• Full UK driving licence (essential)
• Experience managing mobile or front-line cleaning/service teams (desirable)
• Working within Soft FM (ideally Cleaning)
• Strong organisational and multitasking skills in a fast-paced environment
• Excellent communication and customer service skills
• Good understanding of Health & Safety and safe systems of work

Responsibilities

• Manage and coordinate daily work schedules for mobile cleaning teams.
• Liaise with the central helpdesk to allocate and respond to incoming jobs.
• Ensure all works are completed in line with SLAs, KPIs, and customer expectations.
• Lead, coach, and support operatives, including onboarding and training.
• Conduct audits, site surveys, and ensure full compliance with Health & Safety requirements.

Skills

Driving licence

Team management

Customer service

Health & safety

Job description

Better places, thriving communities.

Location: Scotland, with regular travel mainly across the Central Belt

Hours: 40 hours per week basic, Monday to Friday. Flexibility will be required, with occasional weekend overtime available and paid at an enhanced rate.

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Mobile Cleaning Supervisor to lead front-line mobile cleaning teams across Scotland, delivering high-quality services in a fast-paced operational environment.

Role Responsibilities

• Manage and coordinate daily work schedules for mobile cleaning teams.
• Liaise with the central helpdesk to allocate and respond to incoming jobs.
• Ensure all works are completed in line with SLAs, KPIs, and customer expectations.
• Lead, coach, and support operatives, including onboarding and training.
• Conduct audits, site surveys, and ensure full compliance with Health & Safety requirements.

What We're Looking For

• Full UK driving licence (essential)
• Experience managing mobile or front-line cleaning/service teams (desirable)
• Working within Soft FM (ideally Cleaning)
• Strong organisational and multitasking skills in a fast-paced environment
• Excellent communication and customer service skills
• Good understanding of Health & Safety and safe systems of work

What's in it for you?

• Opportunity to develop within a leading UK facilities management business
• Company Vehicle, phone & laptop

Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Jessica Mercel at [e-mail].

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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