Mobile Team Leader

Mitie Group plc.; Glasgow; Sur place; GBP 23 000 - 31 000; Plein temps

Avantages offerts par ce poste

Company vehicle

Phone & laptop

Résumé du poste

Mitie Group plc. in Scotland is seeking a Mobile Cleaning Supervisor to lead front-line mobile cleaning teams across Scotland, delivering high-quality services in a fast-paced operational environment.

You will coordinate daily schedules, liaise with the central helpdesk, ensure SLAs and KPIs are met, and coach operatives, including onboarding and training. A full UK driving licence is essential.

Qualifications

• Full UK driving licence required.
• Experience managing mobile/front-line cleaning teams.
• Background in Soft FM or cleaning desirable.
• Strong organisational and communication skills.
• Good Health & Safety knowledge.

Responsabilités

• Coordinate daily work schedules for mobile cleaning teams.
• Liaise with central helpdesk to allocate and respond to jobs.
• Ensure works meet SLAs and KPIs and customer expectations.
• Coach, onboard and train operatives.
• Conduct audits and site surveys to ensure safety compliance.

Connaissances

Driving licence

Team leadership

Customer service

Health & Safety knowledge

Organisational skills

Description du poste

Location: Scotland, with regular travel mainly across the Central Belt

Hours: 40 hours per week basic, Monday to Friday. Flexibility will be required, with occasional weekend overtime available and paid at an enhanced rate.

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Mobile Cleaning Supervisor to lead front-line mobile cleaning teams across Scotland, delivering high-quality services in a fast-paced operational environment.

Role Responsibilities

• * Manage and coordinate daily work schedules for mobile cleaning teams.
• * Liaise with the central helpdesk to allocate and respond to incoming jobs.
• * Ensure all works are completed in line with SLAs, KPIs, and customer expectations.
• * Lead, coach, and support operatives, including onboarding and training.
• * Conduct audits, site surveys, and ensure full compliance with Health & Safety requirements.

What we’re looking for

• * Full UK driving licence (essential)
• * Experience managing mobile or front-line cleaning/service teams (desirable)
• * Working within Soft FM (ideally Cleaning)
• * Strong organisational and multitasking skills in a fast-paced environment
• * Excellent communication and customer service skills
• * Good understanding of Health & Safety and safe systems of work

What’s in it for you?

• * Opportunity to develop within a leading UK facilities management business
• * Company Vehicle, phone & laptop