Mobile Shop Advisor — Flexible Hours & Great Service

Tesco UK; Wadebridge; On-site; GBP 19,000 - 21,000; Full time

Job summary

Tesco UK is hiring a Phone Shop Colleague in Wadebridge. You’ll deliver friendly service, help customers choose mobile products and services, complete phone and contract setups, and support across the Phone Shop and wider store.

We value a positive, team‑oriented approach, the ability to build rapport quickly, and a passion for great service. Shifts are scheduled within given windows with a minimum 12 hours per week, and flexible working options are discussed during application.

Qualifications

• Friendly, natural service to customers.
• Flexible support across Phone Shop and wider store.
• Ability to build rapport quickly with customers.
• Positive, team‑focused approach to work.
• Willingness to discuss flexible working arrangements.

Responsibilities

• Providing friendly, natural service and getting to know your customers.
• Providing flexible support across the Phone Shop and wider store, including helping customers choose the right mobile products and services, completing phone and contract setups, and supporting customers with a range of tech queries.
• Making customer focused decisions and completing key store routines.
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance.
• A passion for delivering great service, greeting every customer with a smile, and serving them with pride while helping them find the right mobile products and solutions.
• The ability to build rapport quickly so customers leave feeling confident, supported, and having had a great experience in the Phone Shop.
• The initiative to make the right decisions for customers, whether you’re solving a tech query, recommending a product, or supporting with a contract setup.
• A positive, team‑focused approach, communicating openly, working well with colleagues across the store, having fun, and celebrating success together.

Skills

Customer service

Sales

Communication

Teamwork

Flexibility

Job description

Tesco UK is hiring a Phone Shop Colleague in Wadebridge. You’ll deliver friendly service, help customers choose mobile products and services, complete phone and contract setups, and support across the Phone Shop and wider store.

We value a positive, team‑oriented approach, the ability to build rapport quickly, and a passion for great service. Shifts are scheduled within given windows with a minimum 12 hours per week, and flexible working options are discussed during application.