Customer-Focused Phone Shop Advisor — Flexible Hours

Tesco Retail; Gloucester; Hybrid; GBP 9,000 - 15,000; Full time

Job summary

Tesco Retail in the United Kingdom is seeking a Phone Shop Colleague to provide friendly service, help customers select mobile products, and support contract setups across the Phone Shop and wider store.

Your hours are scheduled within the availability windows, with a minimum of 12 hours per week. A flexible shift pattern and a positive, team-focused approach are valued to deliver great customer experiences.

Qualifications

• Provide friendly, natural service to customers in-store.
• Build rapport quickly and understand customer needs.
• Support with mobile products, services, and contracts.

Responsibilities

• Provide flexible support across the Phone Shop and wider store.
• Help customers choose mobile products and services.
• Complete phone and contract setups.
• Assist customers with a range of tech queries.
• Make customer-focused decisions to enhance service and sales.

Skills

Customer service

Communication

Teamwork

Flexible hours

Job description

Tesco Retail in the United Kingdom is seeking a Phone Shop Colleague to provide friendly service, help customers select mobile products, and support contract setups across the Phone Shop and wider store.

Your hours are scheduled within the availability windows, with a minimum of 12 hours per week. A flexible shift pattern and a positive, team-focused approach are valued to deliver great customer experiences.