Mobile Shop Advisor - Flexible Hours, Great Service

Tesco Retail; Ayr; On-site; GBP 18,000 - 21,000; Part time

Job summary

Tesco Retail in the United Kingdom is seeking a Phone Shop Colleague to provide friendly, natural service and help customers choose mobile products and services. You will support phone setups, assist with contracts, and address a range of tech queries in a busy store environment.

You will work across the Phone Shop and wider store to deliver great service, drive sales, reduce waste, and contribute to overall store performance. A positive, collaborative attitude is essential.

Qualifications

• Providing friendly, natural service and getting to know your customers
• Providing flexible support across the Phone Shop and wider store, including helping customers choose the right mobile products and services
• Completing phone and contract setups, and supporting customers with a range of tech queries

Responsibilities

• Making customer focused decisions and completing key store routines
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance
• A passion for delivering great service, greeting every customer with a smile, and serving them with pride while helping them find the right mobile products and solutions
• The ability to build rapport quickly so customers leave feeling confident, supported, and having had a great experience in the Phone Shop
• The initiative to make the right decisions for customers, whether you’re solving a tech query, recommending a product, or supporting with a contract setup
• A positive, team focused approach, communicating openly, working well with colleagues across the store, having fun, and celebrating success together

Job description

Tesco Retail in the United Kingdom is seeking a Phone Shop Colleague to provide friendly, natural service and help customers choose mobile products and services. You will support phone setups, assist with contracts, and address a range of tech queries in a busy store environment.

You will work across the Phone Shop and wider store to deliver great service, drive sales, reduce waste, and contribute to overall store performance. A positive, collaborative attitude is essential.