Mobile Service Technician / Mobile Automotive Mechanic - Chelmsford

Tesla, Inc.; Chelmsford; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player seeks skilled Automotive Technicians to join their innovative team. In this dynamic role, you will perform repairs and maintenance on cutting-edge electric vehicles, ensuring top-notch service quality. You'll work independently, traveling to various customer locations while utilizing advanced tools and Tesla-specific software. Continuous training will enhance your skills, and you'll have the opportunity to contribute to a sustainable future. If you're passionate about technology and customer service, this is the perfect opportunity to accelerate your career in the automotive field.

Benefits

Ongoing training and development

Tesla shares

Dynamic work environment

Innovative technology access

Qualifications

• Professional experience in vehicle service and repairs in automotive or related industries.
• Excellent communication skills in English.

Responsibilities

• Perform repairs and maintenance on Tesla vehicles in a remote setting.
• Ensure high-quality service and customer satisfaction.

Skills

Vehicle service and repairs

Communication skills

Customer service

Technical knowledge of automotive

Education

Full European driver’s license (Class B)

Tools

Tesla specific software

Advanced tools

Job description

Mobile Service Technician / Mobile Automotive Mechanic - Chelmsford

Job Category: Vehicle Service

Location: Chelmsford

Req. ID: 241319

Job Type: Full-time

What to Expect

Do you want to help accelerate the world’s transition to sustainable energy? At Tesla that's our mission. We are looking for talented Automotive Technicians for Tesla's Service Centers across the United Kingdom and Ireland. At Tesla, our Mechanics are the backbone of the Service operation, supporting our mission to accelerate the world’s transition to sustainable energy. We’ve created one of the most innovative vehicles ever made, and as a Service Technician, you will help ensure an equally innovative service to our customers.

We offer:

• A dynamic and fast-paced environment where inclusion, learning, and collaboration are key to success.
• An opportunity to utilize varying models of our fleet for daily operations and repairs.
• The chance to work with innovative technology, advanced tools, and software.
• Ongoing training and development to help you grow your skills and career.
• A competitive compensation and benefits package including Tesla shares.

What You’ll Do:

• Service, repair, and improve: Working with Tesla specific software and advanced tools, you will be performing repairs and maintenance on all types of Tesla vehicles, without supervision in a remote setting. Plan routes, prepare parts, load vehicle, and drive out to customers to service their vehicles. This is an independent position, mainly on the road driving to customers. Upon request, you may need to be located in a service center.
• Ensure top quality: Fix it right the first time. We trust you to inspect our vehicles diligently before return and pre-delivery and to work with the highest quality standards.
• Collaborate: Working across teams (local and regional), you will be sharing support and best practices in order to further improve the service experience.
• Develop: Setting you up for success, our dedicated in-house training teams will train you on Tesla specific technology and the repair of Electrical Vehicles.
• Customer Facing: Take ownership of all customer-facing interactions. You will be required to perform basic repairs, educate customers on technical information, and general usage of the vehicle.

What You’ll Bring:

• Technically experienced: You have professional experience performing vehicle service and repairs working within either automotive, aviation, marine, or similar industries.
• A good communicator: You speak and write English well and know how to get your point across clearly and respectfully.
• Safe to drive: We require you to hold a full European driver’s license (Class B for cars) held for a minimum of two years.
• Flexible: You may work in shifts to support your team, which may include weekends, morning, and evening shifts. You are willing to travel to various sites and detail cars when needed.
• Eligible: To live and work in the UK or Ireland.

Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state, or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice.