Mobile Service Technician

ncratleos; Chelmsford; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Holiday 24/25 days

Pension

Private medical cover

Employee assistance

MYGYM discounts

Lifestyle discounts

Job summary

NCR Atleos in the United Kingdom is seeking a Mobile Service Technician to support ATM cash removal at high-security sites and to deliver parts to engineers on-site. You will follow security protocols and assist on service visits, with full training provided.

The role requires a valid SIA license or willingness to train, a UK driving licence, and comfortable travel. Strong fault-finding and electronics competence are desirable as you handle maintenance requests and stock control.

Qualifications

• Holds a valid SIA license or is available to attend training.
• Have strong local knowledge of the UK area.
• Full UK driving license required; comfortable driving a large van.

Responsibilities

• Attend high security sites to assist with ATM cash removal and security procedures.
• Carry and deliver parts to engineers on-site and assist as needed.
• Manage stock: return used parts, order replacements, maintain inventory.
• Handle low-level maintenance requests (P1, P4) independently.
• Travel longer distances occasionally to collect larger parts.
• Comply with NCR Atleos security policies and MST duress policy.
• Full training and equipment provided.

Skills

SIA license

UK driving license

Geography knowledge

Travel willingness

Fault-finding skills

CVIT experience

Job description

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Join a Global Leader in Financial Technology - Become a Service Technician at NCR Atleos!

Job Title: Mobile Service Technician (MST)

Location : Central/South Essex

Hours: 42.5 hours per week

ABOUT THE ROLE

In this role, you'll meet engineers at security sites to remove cash, following strict security protocols. You'll also deliver large parts directly to engineers on-site and assist them during service visits. Alongside this, you'll handle minor faults - such as clearing card reader issues, fixing printer faults, resolving note jams etc.

MAIN RESPONSIBILITIES

• Attend high security sites to assist with ATM cash removal, wearing appropriate security gear and following all procedures.
• Carry and deliver parts to engineers on-site, assisting as needed.
• Manage stock control: return used parts, order replacements, and maintain inventory.
• Handle low-level maintenance requests (P1, P4) independently.
• Handle non-engineering tickets (e.g., BT meets, locksmiths, alarm handovers).
• Occasionally travel longer distances to collect larger parts.
• Comply with NCR Atleos Security Policy, MST duress policy, and all current security protocols.
• Full training and equipment will be provided.

KEY REQUIREMENTS

• Hold a valid SIA license or be available to attend training: 1 week in Rotherham (fully paid)
• Strong local geographical knowledge.
• Full UK driving license required ; must be comfortable driving a large van.
• Willingness to travel long distances.
• Basic fault-finding skills: experience with electronics or mechanical devices is a plus.
• Previous experience in service engineering or CVIT roles desirable.
• Some heavy lifting required.
• Strong administrative and communication skills.
• undefined

PLEASE NOTE

All successful candidates will need to provide a 3-year traceable work and education history , complete a criminal record and credit background check.

WHAT WE CAN OFFER YOU

• 24 days holiday, rises to 25 after 5 years' service.
• Competitive defined contribution company pension with Fidelity.
• 75% Employer funded single private medical cover with the option to buy additional cover.
• Access to opt into a range of competitively priced benefits, including health cash plan, dental cover, cancer checks, health assessments, critical illness cover and cycle to work scheme.
• Employee life assurance.
• Employer funded Income protection scheme.
• Employee Assistance Programme, with 24/7 counselling service.
• Access to MYGYM discounts for membership offers and discounts.
• Access to a range of lifestyle discounts.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

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