Mobile Service Technician

Omega; Cambridgeshire and Peterborough; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a skilled Mobile Service Technician to join their team. This exciting role involves providing exceptional repair and service solutions at customer locations across the UK. You will be responsible for diagnosing faults, performing repairs, and ensuring high levels of customer satisfaction with premium equipment. The company offers a supportive environment with opportunities for technical and personal development, along with access to industry-leading tools. If you have a passion for technical support and enjoy working in a dynamic team, this position is perfect for you.

Benefits

Competitive salary and benefits package

Opportunities for technical and personal development training

Supportive team environment

Access to industry-leading tools and equipment

Permanent role

Qualifications

• Excellent communication and problem-solving skills are essential.
• Practical knowledge of mechanical, electrical, or hydraulic systems is required.

Responsibilities

• Carry out servicing and repairs on Toro and other equipment.
• Diagnose repair faults effectively and maintain high customer service.

Skills

Communication Skills

Analytical Skills

Problem-Solving Abilities

Mechanical Systems Knowledge

Electrical Systems Knowledge

Hydraulic Systems Knowledge

Education

NVQ or City & Guilds

Vocational Training

Tools

Microsoft Office

Job description

We are partnering with a leading company in the equipment services industry to offer an exciting opportunity for a skilled Mobile Service Technician to join their team.

This Mobile Service Technician role will be part of the technical support team, providing exceptional repair and service solutions to customers. As a Mobile Service Technician, you will be responsible for delivering high-quality technical support, troubleshooting, and repair services at customer locations across the UK, ensuring maximum customer satisfaction with premium equipment and services.

Key Responsibilities

• Carry out servicing and repairs on Toro and other manufacturers’ equipment as required by customers
• Diagnose repair faults effectively (mechanical, electrical, or hydraulic)
• Represent the company and product brands professionally when dealing with customers
• Maintain high levels of customer service for all support queries and requests
• Keep accurate records of service/repair work, customer visits, and working time
• Take ownership of customer problems and respond promptly to issues
• Ensure safe working practices both in the workshop and at customer locations
• Escalate complex issues to the Service Manager with detailed job sheets
• Relay customer parts requirements efficiently to the parts team or Service Manager
• Maintain a professional appearance and clean vehicle condition
• Attend product and technical training events as required

Qualifications & Requirements

• Excellent communication skills (written and verbal)
• Strong analytical and problem-solving abilities
• Practical knowledge of mechanical, electrical, or hydraulic systems
• Proficiency in Microsoft Office or equivalent software
• Relevant technical experience or qualifications (e.g., NVQ, City & Guilds, or equivalent vocational training)

What We Can Offer

• Competitive salary and benefits package
• Opportunities for technical and personal development training
• Supportive team environment within Reesink UK Ltd
• Access to industry-leading tools and equipment
• Permanent role with a respected company in the turfcare industry

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Staffing and Recruiting