Mobile Retail Security Officer – Weekend & Evening Shifts

OCS Group; Hoddesdon; Presencial; GBP 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Digital Learning

Retail Discounts via Hapi app

Professional Growth

Flexible Pay via Wagestream

Descripción de la vacante

OCS Group in the United Kingdom is seeking professional Retail Area Support Officers to protect people, property and stock across multiple supermarket locations. This mobile role requires a high‑visibility security presence, strong customer service and the ability to respond quickly to incidents.

You will patrol store floors, monitor CCTV, carry out searches, liaise with store management and produce incident reports.

Formación

• Must have valid SIA licence (DS or SIA security guarding).
• Enhanced DBS and BS7858 clearance required.

Responsabilidades

• Provide a high-profile security presence to deter theft and protect people and stock.
• Patrol store floors, entrances, and perimeters.
• Monitor CCTV and identify suspicious activity in real time.
• Respond quickly to incidents, alarms, and emergencies.
• Carry out searches in line with policies and legal requirements.
• Liaise with store management to address risks and support loss prevention.
• Produce clear incident reports in a timely manner.
• Deliver professional customer service and assist queries.
• De-escalate confrontations calmly and safely.
• Ensure health & safety, legal, and client procedures compliance.
• Travel between sites as required and support wider security operations.

Conocimientos

SIA Licence

Enhanced DBS

BS7858 clearance

Full UK driving licence

Own vehicle

Customer service

Observation skills

Conflict handling

Communication skills

Herramientas

CCTV monitoring

Descripción del empleo

OCS Group in the United Kingdom is seeking professional Retail Area Support Officers to protect people, property and stock across multiple supermarket locations. This mobile role requires a high‑visibility security presence, strong customer service and the ability to respond quickly to incidents.

You will patrol store floors, monitor CCTV, carry out searches, liaise with store management and produce incident reports.