Mobile Retail Security Officer: Patrol & Incident Response

OCS; Inverness; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Award-winning employer

Digital learning

Retail discounts via Hapi

Professional growth

Flexible pay

Job summary

OCS UK & Ireland is seeking professional Mobile Retail Security Officers to support multiple supermarket locations in Inverness. You will deter theft, patrol, monitor CCTV, respond to incidents, and liaise with store teams to protect assets.

The ideal candidate holds a valid SIA Licence (DS or SG), DBS clearance, and a full UK driving licence. Flexibility for evenings, weekends, and travel between sites is required.

Qualifications

• Must have Right to Work in the UK
• Able to pass enhanced DBS and BS7858 security clearance
• Valid SIA Licence (DS or Security Guarding) and relevant security experience
• Full UK driving licence and access to own vehicle
• Retail security or customer-facing experience preferred
• Strong observation and decision-making skills
• Excellent written and verbal communication
• Reliable, proactive and professional attitude
• Flexibility to work across multiple locations and shifts
• Willingness to work evenings, weekends and bank holidays

Responsibilities

• Provide a high-profile security presence to deter theft and incidents
• Conduct regular patrols across shop floors, entrances and perimeters
• Monitor CCTV systems and identify suspicious activity in real time
• Respond quickly to incidents, alarms and emergencies
• Carry out searches in line with policy and law
• Liaise with store management to address risks and loss prevention
• Produce clear incident reports in a timely manner
• Deliver professional customer service and assist queries
• De-escalate situations calmly and safely
• Ensure health & safety, legal and client procedures are followed
• Travel between sites to support wider security operations

Skills

Observation & decision-making

Communication skills

Customer-facing

Conflict handling

Flexibility

Education

SIA Licence prerequisite

Tools

Enhanced DBS

BS7858 clearance

Full UK driving licence

Job description

OCS UK & Ireland is seeking professional Mobile Retail Security Officers to support multiple supermarket locations in Inverness. You will deter theft, patrol, monitor CCTV, respond to incidents, and liaise with store teams to protect assets.

The ideal candidate holds a valid SIA Licence (DS or SG), DBS clearance, and a full UK driving licence. Flexibility for evenings, weekends, and travel between sites is required.