Mobile Retail Security Officer – Multi-Site & Customer Focus

Manchester Arndale; Kettering; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Discounts via Hapi app

Earned wages access via Wagestream

Job summary

OCS UK & Ireland is seeking a professional Mobile Retail Security Officer to support multiple supermarket locations around Kettering. You will deter crime, protect people and stock, and deliver excellent customer service.

The role requires flexibility to cover varying shifts, an active SIA license, and the ability to travel between sites. You will work across sites with a high-visibility security presence and respond to incidents promptly.

Qualifications

• Right to Work in the UK and ability to pass enhanced DBS and BS7858 clearance.
• Valid SIA Licence (Door Supervisor or Security Guarding) with relevant security experience.
• Full UK driving licence and own vehicle.
• Experience in retail security or customer-facing roles.
• Strong observation and decision-making skills.
• Excellent communication skills (written and verbal).
• Reliable, proactive, and professional attitude.
• Flexibility to work across multiple locations and varied shifts.
• Willingness to work evenings, weekends and bank holidays.

Responsibilities

• Provide a high-profile security presence to deter theft and incidents.
• Conduct regular patrols across shop floors, entrances and perimeters.
• Monitor CCTV and identify suspicious activity in real time.
• Respond quickly to incidents, alarms and emergencies.
• Carry out searches in line with policies and legal requirements.
• Liaise with store management to address risks and support loss prevention.
• Produce incident reports in a timely and accurate manner.
• Deliver a professional and approachable customer experience, assisting with queries.
• De-escalate challenging situations calmly and safely.
• Ensure compliance with health & safety, legal, and client procedures.
• Travel between sites as required and support wider security operations.

Skills

Right to Work in the UK and DBS/BS7858

SIA Licence (DS or Security Guarding)

Retail security experience

Customer-facing experience

Observation and decision-making

Communication skills

Reliability and professionalism

Flexible to multi-site shifts

Evenings/weekends/bank holidays

Full UK driving licence & own vehicle

Job description

OCS UK & Ireland is seeking a professional Mobile Retail Security Officer to support multiple supermarket locations around Kettering. You will deter crime, protect people and stock, and deliver excellent customer service.

The role requires flexibility to cover varying shifts, an active SIA license, and the ability to travel between sites. You will work across sites with a high-visibility security presence and respond to incidents promptly.