Mobile Retail Security Officer – Multi-Site Patrols

OCS; Horndean; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Award-Winning Employer

OCS Academy

Retail app discounts

Professional Growth

Flexible Pay via Wagestream

Job summary

OCS UK & Ireland is seeking Mobile Retail Security Officers to cover multiple supermarket locations across the region. You will deter theft, protect people and stock, and deliver excellent customer service as a highly visible security presence.

Flexibility is essential as you travel between sites, respond to incidents, and support loss prevention while maintaining professional standards and compliance with all health, safety and client procedures.

Qualifications

• Must have Right to Work in the UK and pass an enhanced DBS and BS7858 clearance.
• SIA Licence (DS or Security Guarding) is required.
• Full UK driving licence and own vehicle preferred.
• Experience in retail security or customer-facing roles preferred.
• Flexible to work across multiple locations and varied shifts.

Responsibilities

• Provide a high-profile security presence to deter theft, anti-social behaviour, and store-related incidents
• Conduct regular patrols across shop floors, entrances, and store perimeters
• Monitor CCTV systems and identify suspicious activity in real time
• Respond quickly and effectively to incidents, alarms, and emergencies
• Carry out searches in line with company policies and legal requirements
• Liaise with store management and local teams to address risks and support loss prevention strategies
• Produce clear, accurate incident reports in a timely manner
• Deliver a professional and approachable customer experience, assisting with queries when required
• De‑escalate challenging situations calmly and safely
• Ensure full compliance with health & safety, legal, and client‑specific procedures
• Travel between sites as required and support wider security operations

Skills

Observation skills

Communication skills

Customer service

Conflict de-escalation

Reliability

Education

SIA Licence (DS or Security Guarding)

Tools

CCTV monitoring

Job description

OCS UK & Ireland is seeking Mobile Retail Security Officers to cover multiple supermarket locations across the region. You will deter theft, protect people and stock, and deliver excellent customer service as a highly visible security presence.

Flexibility is essential as you travel between sites, respond to incidents, and support loss prevention while maintaining professional standards and compliance with all health, safety and client procedures.