Mobile Retail Security Officer: Multi-Site Focus

OCS; Hoddesdon; On-site; GBP 21,000 - 27,000; Full time

Job summary

OCS UK & Ireland is seeking Mobile Retail Security Officers to support multiple supermarket locations around Hoddesdon. This dynamic, fast-paced role requires a high-visibility security presence, excellent customer service and flexibility to cover different stores as required.

You will protect people, property and stock, conduct patrols, monitor CCTV, respond to incidents, complete reports, liaise with store teams and travel between sites. SIA licence and driving licence are essential.

Qualifications

• Right to work in the UK and ability to pass enhanced DBS and BS7858.
• SIA Licence (DS or Security Guarding) and relevant security experience.
• Full UK driving licence and access to own vehicle.
• Experience in retail security or customer-facing roles preferred.
• Strong observation, decision-making and communication skills.
• Willingness to work evenings, weekends, and bank holidays.

Responsibilities

• Provide a high-profile security presence to deter theft, anti-social behaviour, and store-related incidents.
• Conduct regular patrols across shop floors, entrances, and store perimeters.
• Monitor CCTV systems and identify suspicious activity in real time.
• Respond quickly and effectively to incidents, alarms, and emergencies.
• Carry out searches in line with company policies and legal requirements.
• Liaise with store management and local teams to address risks and support loss prevention strategies.
• Produce clear, accurate incident reports in a timely manner.
• Deliver a professional and approachable customer experience, assisting with queries when required.
• De-escalate challenging situations calmly and safely.
• Ensure full compliance with health & safety, legal, and client-specific procedures.
• Travel between sites as required and support wider security operations.

Skills

SIA Licence

Right to Work

UK Driving Licence

Retail Security Experience

Customer Service

Communication

Flexible Shifts

Job description

OCS UK & Ireland is seeking Mobile Retail Security Officers to support multiple supermarket locations around Hoddesdon. This dynamic, fast-paced role requires a high-visibility security presence, excellent customer service and flexibility to cover different stores as required.

You will protect people, property and stock, conduct patrols, monitor CCTV, respond to incidents, complete reports, liaise with store teams and travel between sites. SIA licence and driving licence are essential.