Mobile Key Technician

Arnold Clark; Glasgow; On-site; GBP 22,000 - 28,000; Full time

Job summary

Arnold Clark seeks a proactive Mobile Key Technician to work across the Greater Glasgow area. This full-time role involves coding and programming vehicle keys, managing appointments, and providing excellent customer service. Candidates must possess strong communication skills and a full UK driving licence, with training provided for key handling.

Benefits

33 days’ annual leave

Flexible leave

Generous employee discounts

Private healthcare

Workplace pension

Qualifications

• Strong communication and organisational skills required.
• Proven administrative skills with a proactive approach.
• Excellent customer service skills with attention to detail.

Responsibilities

• Coding, cutting and programming keys for customers and branches.
• Managing appointments for key requests.
• Ensuring vehicle checklist is completed daily.

Skills

Communication

Organisational skills

Problem-solving

Customer service

Attention to detail

Education

Full UK driving licence

Job description

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We’re looking for a customer-focused and proactive Mobile Key Van Operator to work across the Greater Glasgow area.

We Offer

• 33 days’ annual leave
• Flexible leave
• Generous employee discounts
• Private healthcare
• Workplace pension
• …and much more
  
  

Hours

Full time: Monday – Thursday 8am – 5.30pm and Friday 8am – 4.30pm

About The Role

Our Mobile Key Van Operators are responsible for coding, cutting and programming keys for Arnold Clark branches and our customers.

You’ll be a conscientious, organised person who also has the ability to talk to a wide range of people. You won’t mind going the extra mile for customers and you’ll be committed to making their experience with us a positive and memorable one.

Working on your initiative will also be a must, and as you’ll be travelling to different branches, and expected to manage your time successfully.

Day-to-day duties

• Arranging your own appointments with Arnold Clark branches/customers for all key requests that are sent to you from our support staff.
• Ordering your requirements for your van stock holding, and carrying out any special orders that are needed for the job on a daily basis.
• Invoicing all jobs that have been completed for branches.
• Ensuring that the vehicle checklist is completed on a daily basis so that company vehicles are always legal and roadworthy.
• Updating the company’s Key Request Management system to ensure office-based staff are kept up to date.
  
  

Essential Skills

• Strong communication and organisational skills
• Proven administrative skills
• Ability to take a proactive, problem-solving approach
• Able to pay attention to detail, even under pressure, and organise own workload.
• Excellent customer service skills.
• A full UK driving licence.
  
  

Training in the cutting, programming and coding of car keys will be given to the candidate with the right attributes for the role.

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark , visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Motor Vehicle Manufacturing, Hospitality, and Retail

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