Mobile Key Technician

Arnold Clark Group; Glasgow; On-site; GBP 24,000 - 32,000; Full time

Job summary

Arnold Clark Group is seeking a proactive Mobile Key Van Operator for the Greater Glasgow area. The role involves managing key requests, ensuring vehicle compliance, and delivering exceptional customer service. Candidates should possess solid communication skills and a full UK driving licence. Training will be provided for key cutting and programming tasks.

Benefits

33 days’ annual leave

Flexible leave

Generous employee discounts

Private healthcare

Workplace pension

Qualifications

• Strong communication and organisational skills essential.
• Proven administrative skills necessary for role.
• Must have a full UK driving licence.

Responsibilities

• Manage appointments with branches/customers for key requests.
• Update Key Request Management system accordingly.
• Ensure daily vehicle checklist is completed.

Skills

Strong communication skills

Organisational skills

Administrative skills

Problem-solving approach

Attention to detail

Customer service skills

Education

Full UK driving licence

Job description

We’re looking for a customer-focused and proactive Mobile Key Van Operator to work across the Greater Glasgow area.

We offer:

• 33 days’ annual leave
• Flexible leave
• Generous employee discounts
• Private healthcare
• Workplace pension
• …and much more

Hours

Full time: Monday – Thursday 8am – 5.30pm and Friday 8am – 4.30pm

About the role

Our Mobile Key Van Operators are responsible for coding, cutting and programming keys for Arnold Clark branches and our customers.

You’ll be a conscientious, organised person who also has the ability to talk to a wide range of people. You won’t mind going the extra mile for customers and you’ll be committed to making their experience with us a positive and memorable one.

Working on your initiative will also be a must, and as you’ll be travelling to different branches, and expected to manage your time successfully.

Day-to-day duties

• Arranging your own appointments with Arnold Clark branches/customers for all key requests that are sent to you from our support staff.
• Ordering your requirements for your van stock holding, and carrying out any special orders that are needed for the job on a daily basis.
• Invoicing all jobs that have been completed for branches.
• Ensuring that the vehicle checklist is completed on a daily basis so that company vehicles are always legal and roadworthy.
• Updating the company’s Key Request Management system to ensure office-based staff are kept up to date.

Essential skills

• Strong communication and organisational skills
• Proven administrative skills
• Ability to take a proactive, problem-solving approach
• Able to pay attention to detail, even under pressure, and organise own workload.
• Excellent customer service skills.
• A full UK driving licence.

Training in the cutting, programming and coding of car keys will be given to the candidate with the right attributes for the role.

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.