MOBILE HOSTEL CLEANING OPERATIVE

Cardiff Council; Cardiff; Híbrido; GBP 18.000 - 24.000; Jornada completa

Descripción de la vacante

Cardiff Council is seeking motivated Mobile Hostel Cleaners to maintain high standards of cleanliness across hostel sites and communal areas within Cardiff. The role requires a 37-hour week and involves working across several sites with a supportive Housing & Communities team.

Your duties include cleaning lifts, corridors, stairwells and external spaces, delivering excellent customer service to residents, and coordinating with caretakers to ensure consistent standards.

Formación

• Cleanliness standards and client service focused.
• Ability to work across multiple sites and independently.
• Welsh language ability is advantageous but not required.

Responsabilidades

• Deliver high-quality cleaning across homes and communal areas.
• Maintain lifts, corridors, stairwells, and external spaces to standards.
• Collaborate with caretakers to ensure consistent cleanliness.
• Provide courteous, professional customer service at all times.

Conocimientos

Full UK driving licence

Customer service orientation

Descripción del empleo

Our Estate Services team plays a vital role in maintaining safe, clean, and welcoming living environments for residents across Cardiff. We work within hostels, Community Living schemes, high-rise blocks, and low-rise flats, ensuring communal spaces are consistently well‑maintained and that residents remain at the heart of everything we do.

About the job

We are looking for motivated and customer-focused individuals to join us as Mobile Hostel Cleaners.

In this role, you will deliver high-quality cleaning services across multiple homes and communal areas throughout the city. You will work across designated sites and be part of a supportive team committed to providing excellent service for all residents.

As part of your daily duties, you will help maintain communal areas such as lifts, corridors, stairwells, and external spaces, ensuring they meet agreed cleanliness standards. You will also work closely with caretakers and other colleagues to maintain consistent standards across all locations, while providing excellent customer service and acting courteously and professionally at all times.

The post is based on a 37-hour working week:

• Monday to Thursday: 7:30am - 3:30pm
• Friday: 7:30am - 3:00pm

What We Are Looking For From You

We are looking for individuals who:

• Take pride in delivering a high standard of cleanliness.
• Are committed to excellent customer service
• Can work independently and manage their workload effectively.
• Are flexible and able to work across multiple sites.
• Are reliable, professional, and motivated.
• Hold a full UK driving licence and are able to drive a Council vehicle.

Experience in cleaning is helpful but not essential, as full training will be provided.

The ability to speak other languages, in particular Welsh, and Community Languages would be an advantage.

Additional information

The interview process for this role will be conducted face to face or otherwise on a virtual basis using an appropriate online platform. The hiring manager will advise on the format of the interview as part of the recruitment process. If you have any concerns about your ability to take part in a virtual interview process or would like to have an informal chat about this role please contact Scott Brady, Caretaking Supervisor ( [e-mail] ).

This vacancy is suitable for post share.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website :

Important information you need read in order to complete your application: -

Job Category Catering / Cleaning / Caretaking

Department Housing & Communities

Working Pattern/Contract Type Full Time Permanent