MOBILE HOSTEL CLEANING OPERATIVE

Cyngor Caerdydd/Cardiff Council; Cardiff; On-site; GBP 18,000 - 24,000; Full time

Job summary

Cardiff Council is seeking motivated, customer‑focused individuals to join us as Mobile Hostel Cleaners. You will carry out high‑quality cleaning across multiple homes and communal areas, working across sites as part of a supportive team that prioritises resident satisfaction.

The role is 37 hours per week with a schedule across Monday–Thursday 7:30am–3:30pm and Friday 7:30am–3:00pm. Driving licence and Welsh language ability preferred; full training provided.

Qualifications

• Pride in delivering a high standard of cleanliness.
• Commitment to excellent customer service.
• Full UK driving licence and ability to drive a Council vehicle.
• Welsh language ability is an advantage.

Responsibilities

• Maintain communal areas (lifts, corridors, stairwells, external spaces) to agreed cleanliness standards.
• Clean across multiple homes and communal areas across the city as part of a team.
• Provide excellent customer service and act courteously and professionally at all times.

Skills

Customer service

Driving licence

Independence

Flexibility

Professionalism

Welsh language

Job description

Our Estate Services team plays a vital role in maintaining safe, clean, and welcoming living environments for residents across Cardiff. We work within hostels, Community Living schemes, high‑rise blocks, and low‑rise flats, ensuring communal spaces are consistently well‑maintained and that residents remain at the heart of everything we do.

About the job

We are looking for motivated and customer‑focused individuals to join us as Mobile Hostel Cleaners.

In this role, you will deliver high‑quality cleaning services across multiple homes and communal areas throughout the city. You will work across designated sites and be part of a supportive team committed to providing excellent service for all residents.

As part of your daily duties, you will help maintain communal areas such as lifts, corridors, stairwells, and external spaces, ensuring they meet agreed cleanliness standards. You will also work closely with caretakers and other colleagues to maintain consistent standards across all locations, while providing excellent customer service and acting courteously and professionally at all times.

The post is based on a 37-hour working week:

• Monday to Thursday: 7:30am – 3:30pm
• Friday: 7:30am – 3:00pm

What We Are Looking For From You

We are looking for individuals who:

• Take pride in delivering a high standard of cleanliness.
• Are committed to excellent customer service
• Can work independently and manage their workload effectively.
• Are flexible and able to work across multiple sites.
• Are reliable, professional, and motivated.
• Hold a full UK driving licence and are able to drive a Council vehicle.

Experience in cleaning is helpful but not essential, as full training will be provided.

The ability to speak other languages, in particular Welsh, and Community Languages would be an advantage.

Additional information

The interview process for this role will be conducted face to face or otherwise on a virtual basis using an appropriate online platform. The hiring manager will advise on the format of the interview as part of the recruitment process. If you have any concerns about your ability to take part in a virtual interview process or would like to have an informal chat about this role please contact Scott Brady, Caretaking Supervisor ([e-mail] ).

This vacancy is suitable for post share.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

Job Category Catering / Cleaning / Caretaking

Department Housing & Communities

Working Pattern/Contract Type Full Time Permanent