Mitigation Project Lead – Water, Fire & Mold

SERVPRO of Vacaville / Dixon; Manchester; On-site; GBP 67,000 - 86,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

401(k) matching

Company car

Bonus based on performance

Training & development

Vision insurance

Dental insurance

Paid holidays

Company cell phone and tablet

Job summary

SERVPRO Team JRF is seeking an experienced Mitigation Project Manager to lead water, fire, smoke, and mold mitigation projects from emergency response through dry out, stabilization, documentation, and final billing support.

You will inspect sites, build plans, manage crews, and coordinate with homeowners, insurance adjusters, and third-party administrators to deliver safe, profitable, and five-star service. Minimum 3+ years in mitigation and Xactimate experience required.

Qualifications

• 3+ years of recent water mitigation, fire mitigation, or property restoration experience.
• Experience running mitigation jobs from start to finish.
• Proficiency with Xactimate for mitigation estimating and sketching.

Responsibilities

• Respond to water, fire, smoke, and mold losses and take the lead on mitigation projects.
• Inspect job sites, determine scope, and create mitigation plans.
• Build drying plans, equipment layouts, containment plans, and demolition plans.
• Write and update mitigation estimates and sketches using Xactimate and SERVPRO systems.
• Communicate with homeowners, property managers, insurance adjusters, and third-party administrators.
• Schedule, coordinate, and lead mitigation crews and vendors.
• Monitor job progress, moisture readings, equipment usage, labor, and job profitability.
• Maintain complete job documentation, including photos, moisture logs, notes, signatures, and required forms.
• Manage estimate updates, supplements, and documentation needed to support billing.
• Set clear expectations with customers and deliver a five-star service experience.
• Coordinate smooth handoffs to reconstruction when needed.

Skills

Xactimate

Communication skills

Driving license

Team leadership

Tools

SERVPRO systems

Job management software

Job description

SERVPRO Team JRF is seeking an experienced Mitigation Project Manager to lead water, fire, smoke, and mold mitigation projects from emergency response through dry out, stabilization, documentation, and final billing support.

You will inspect sites, build plans, manage crews, and coordinate with homeowners, insurance adjusters, and third-party administrators to deliver safe, profitable, and five-star service. Minimum 3+ years in mitigation and Xactimate experience required.