Project Manager

BELFOR Austria GmbH; Greater London; On-site; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Annual Pay Review

Life Insurance

Health Cash Plan

Employee Assistance Programme

Induction and E Learnings

Full Uniform

Eye Test

Job summary

BELFOR Austria GmbH is seeking a capable project delivery professional in the UK to scope high‑value restoration claims, conduct initial site visits, and craft precise costed sales offers for insurance partners. The role drives scheduling, team leadership, and financial oversight to ensure on‑time, on‑budget delivery.

You will lead performance reviews, manage wellbeing initiatives, and liaise with stakeholders while ensuring safety and regulatory compliance across projects.

Qualifications

• Understanding of restoration processes including water and fire damage.
• Using surveying software to build floorplans and cost schedules.
• Ability to lead and motivate a team to achieve project goals.
• Experience in budgeting, cost control and financial reporting.

Responsibilities

• Define and scope high-value claims and prepare sales offers for insurance partners.
• Develop and hand over detailed work schedules for approved jobs.
• Line manage staff, conduct performance reviews and support wellbeing initiatives.
• Monitor and optimise financial performance of all jobs within the team.
• Uphold health and safety standards across the unit.
• Manage subcontractor relationships to ensure quality and timeliness.
• Coordinate with policyholders, housing associations, loss adjusters and subcontractors.
• Deliver regular performance reports to senior management.

Skills

Restoration processes

Surveying software

Leadership

Budgeting

Stakeholder management

Communication skills

Health and safety

Estimating tools

Regulatory knowledge

Job description

We know what we're doing - BELFOR is the global market leader in damage restoration. Our base in Germany: at over 40 locations with more than 1,100 employees. We look forward to hearing from you - become a restorer too!

Your Tasks

• Ensure accurate job scoping and sales preparation for high-value and complex claims. Conduct initial site visits for jobs of a defined complexity, producing detailed scopes that enable precise cost estimation and compelling sales offers for insurance partners.
• Enable seamless project execution through effective scheduling. Develop and hand over work schedules for approved jobs, ensuring Project Leads and field staff have the necessary information to manage delivery efficiently and on time.
• Drive team performance and wellbeing through proactive leadership. Line manage staff by conducting regular performance reviews, supporting wellbeing initiatives, and implementing tailored development plans to foster growth and engagement.
• Maximise profitability through financial oversight of unit operations. Monitor and manage the financial performance of all jobs within the team, ensuring cost control, revenue optimisation, and alignment with budgetary targets.
• Ensure a safe working environment through rigorous health and safety compliance. Uphold health and safety standards across the unit, ensuring all staff adhere to regulations and practices that minimise risk and promote wellbeing.
• Optimise delivery capacity through subcontractor management. Manage subcontractor relationships and performance to ensure quality, timeliness, and compliance with contractual and safety requirements.
• Mitigate risk through direct liaison with specialist services. Provide oversight for ensuring the internal sub-contracting of Asbestos removal and Leak Detection ensuring timely resolution of issues impacting job progress.
• Strengthen stakeholder relationships through clear and consistent communication. Maintain proactive communication with policyholders, Housing Associations insurance companies, loss adjusters, and subcontractors to ensure transparency, trust, and alignment throughout the job lifecycle.
• Inform strategic decisions through performance reporting. Deliver regular reports on team performance to senior management, highlighting key metrics, trends, and improvement opportunities.
• Protect brand reputation through effective complaint resolution. Handle customer complaints promptly and professionally, ensuring satisfactory outcomes and continuous improvement in service delivery.

Your Profile

• Technical Knowledge: Understanding of restoration processes, including water and fire damage.
• Surveying: Using surveying software to build detailed floorplans and cost schedules.
• Communication Skills: Excellent verbal and written communication skills, including the ability to communicate with a diverse range of stakeholders.
• Problem-Solving Skills: Ability to identify and resolve issues that arise during the project.
• Leadership Skills: Ability to lead and motivate a team to achieve project goals.
• Financial Acumen: Understanding of budgeting, cost control, and financial reporting. Experience of managing a high-value book of works
• Customer Service Skills: Ability to provide excellent customer service and build strong client relationships.
• Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.
• Technical Skills: Proficiency in using estimating tools.
• Knowledge of Regulations: Understanding of building codes, safety regulations, and other relevant requirements.
• Technical Knowledge: Understanding of restoration processes, including water and fire damage.
• Surveying: Using surveying software to build detailed floorplans and cost schedules.
• Communication Skills: Excellent verbal and written communication skills, including the ability to communicate with a diverse range of stakeholders.
• Problem-Solving Skills: Ability to identify and resolve issues that arise during the project.
• Leadership Skills: Ability to lead and motivate a team to achieve project goals.
• Financial Acumen: Understanding of budgeting, cost control, and financial reporting. Experience of managing a high-value book of works
• Customer Service Skills: Ability to provide excellent customer service and build strong client relationships.
• Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.
• Technical Skills: Proficiency in using estimating tools.
• Knowledge of Regulations: Understanding of building codes, safety regulations, and other relevant requirements.
• Technical Knowledge: Understanding of restoration processes, including water and fire damage.
• Surveying: Using surveying software to build detailed floorplans and cost schedules.
• Communication Skills: Excellent verbal and written communication skills, including the ability to communicate with a diverse range of stakeholders.
• Problem-Solving Skills: Ability to identify and resolve issues that arise during the project.
• Leadership Skills: Ability to lead and motivate a team to achieve project goals.
• Financial Acumen: Understanding of budgeting, cost control, and financial reporting. Experience of managing a high-value book of works
• Customer Service Skills: Ability to provide excellent customer service and build strong client relationships.
• Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.
• Technical Skills: Proficiency in using estimating tools.
• Knowledge of Regulations: Understanding of building codes, safety regulations, and other relevant requirements.
• Technical Knowledge: Understanding of restoration processes, including water and fire damage.
• Surveying: Using surveying software to build detailed floorplans and cost schedules.
• Communication Skills: Excellent verbal and written communication skills, including the ability to communicate with a diverse range of stakeholders.
• Problem-Solving Skills: Ability to identify and resolve issues that arise during the project.
• Leadership Skills: Ability to lead and motivate a team to achieve project goals.
• Financial Acumen: Understanding of budgeting, cost control, and financial reporting. Experience of managing a high-value book of works
• Customer Service Skills: Ability to provide excellent customer service and build strong client relationships.
• Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.
• Technical Skills: Proficiency in using estimating tools.
• Knowledge of Regulations: Understanding of building codes, safety regulations, and other relevant requirements.

Our Offer

Annual Pay Review

Life Insurance

Health Cash Plan

Employee Assistance Programme

Induction and E Learnings

Full Uniform

Eye Test