Migrations Account Executive — SaaS Renewal & Upgrades

beyondtrust; Manchester; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

BeyondTrust in Manchester is seeking a Migrations Account Executive to grow the customer base by focusing on renewal retention, expansion, and migration of deployments. You will be the primary contact for perpetual customers, coordinating with partners and internal Go to Market teams to maximize revenue and satisfaction.

The role emphasizes closing renewal bookings, identifying add-ons, and communicating value of SaaS upgrades while maintaining ongoing relationships with Fortune 100 clients.

Qualifications

• Bachelor's degree in Finance, Accounting, Business, or comparable industry experience.
• Excellent written and verbal communication skills with an ability to communicate cross-functionally across the organization, as well as externally with customers.
• Strong organization skills and ability to multitask, self-start, and self-direct work in an independent and fast-paced environment.
• Ability to work with teams in diverse functional areas, with effective interpersonal skills necessary to build positive, productive, and effective professional working relationships.
• Knowledge of automation, analytics, and general office technology, including operations, development, and general office administration.
• Proven analytical and problem resolution skills.
• Flexibility and ability to prioritize in meeting multiple goals.
• Adhere to internal controls, best practices, and efficiencies.
• Proficient with Microsoft Office and Salesforce.
• Ability to work outside of normal office hours during peak times.

Responsibilities

• Contributes to the attainment of the annual renewal bookings quota and company migration target quota.
• Serves as the point of contact on all items relating to perpetual customer accounts in a given customer segment in either renewal or migration motion.
• Participates with add-on and upsell opportunities related to renewals/migrations.
• Exhibits competencies in reporting, including building and interpreting data related to TAR, ACV attained, Point of Renewal Add-ons, and Closed/Lost opportunities.
• Confident in customer negotiation and problem-solving, proposing effective and creative resolutions.
• Understands and communicates product use-cases, especially relating to SaaS upgrade motions and value proposition.
• Skillfully handles escalations and understands how to defuse situations.
• Consistently displays a proactive approach to work.
• Establishes and maintains professional and mutually beneficial alignments with associated internal teams (Sales, Order Management, Renewal Operations, Billing, Fulfillment, Support, etc.).
• Understands the Bookings Policy and consistently adheres to policy & team expectations for resolving orders on hold.

Skills

Cross-functional communication

Negotiation & problem solving

Analytical skills

Project management

Sales process understanding

Education

Bachelor's degree in Finance, Accounting, Business, or comparable industry experience

Tools

Microsoft Office

Salesforce

Job description

BeyondTrust in Manchester is seeking a Migrations Account Executive to grow the customer base by focusing on renewal retention, expansion, and migration of deployments. You will be the primary contact for perpetual customers, coordinating with partners and internal Go to Market teams to maximize revenue and satisfaction.

The role emphasizes closing renewal bookings, identifying add-ons, and communicating value of SaaS upgrades while maintaining ongoing relationships with Fortune 100 clients.