Mid-Market Client Growth Representative

Anaqua; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Anaqua is seeking a Mid-Market Client Growth Representative to expand adoption of our IP software and services within a growing European client base. This role will work with the Global Sales team to drive revenue growth through expanding client adoption and building strong, long-term relationships across named mid-market accounts.

You will collaborate with Client Success to identify opportunities, deliver product demonstrations, and develop account growth plans while owning a revenue target.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Approximately 4-6 years of experience in account management, customer success, sales, business development, or client growth roles.
• Experience managing customer relationships and identifying opportunities to drive account expansion, retention or growth.
• Previous experience within SaaS, software, technology, professional services or a related industry is preferred.
• Strong communication and presentation skills, with confidence engaging stakeholders virtually and in person.
• Demonstrated ability to build trusted client relationships and manage multiple priorities simultaneously.
• A positive, proactive and solutions-oriented mindset.
• Strong organisational skills and attention to detail.
• Ability to collaborate effectively across multiple internal teams.
• Experience using Salesforce or another CRM platform.
• Willingness to learn and develop expertise in Intellectual Property, including patents, trademarks, copyrights and domains.
• Experience delivering product demonstrations, presentations or client training is advantageous.
• Ability to work independently while contributing to a highly collaborative team environment.
• Additional language skills, such as French/German is preferred

Responsibilities

• Grow revenue within a portfolio of mid-market client accounts across Europe.
• Develop account growth plans and long-term client strategies with the Client Growth Director and Client Success teams.
• Deliver product demonstrations, presentations, and proposals to clients.
• Collaborate with Professional Services to scope solutions based on client requirements.
• Support contract amendments and statements of work with Legal.
• Maintain accurate Salesforce data and pipeline activity.
• Identify growth opportunities and drive account expansion, retention and adoption of Anaqua's software and services.

Skills

Account management

Customer success

Sales

Business development

Client growth

Salesforce

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Anaqua is looking for a highly motivated Mid-Market Client Growth Representative who is seeking an opportunity to develop their career within a progressive and dynamic environment while helping to grow intellectual property (IP) software and service adoption across Anaqua's world-class client community.

This position will be part of our Global Sales team and will focus on driving growth within a portfolio of named mid-market client accounts across Europe. The goal of this role is to increase revenue by expanding client adoption of Anaqua's software and services while building strong, long-term customer relationships.

The Mid-Market Client Growth Manager will work closely with our Client Success team to support the overall satisfaction and success of our clients, identify growth opportunities, and deliver incremental revenue. This role provides an excellent opportunity for someone looking to further develop their career in account growth, enterprise software, and the intellectual property industry.

You’ll Love This Job If You Like To:

• Growing revenue within an existing client community.
• Building trusted relationships with a portfolio of mid-market clients.
• Working with the Client Growth Director and Client Success teams to develop account growth plans and long-term client strategies.
• Helping clients maximise the value of Anaqua's software and services.
• Proactively engaging clients to understand their evolving business needs and identify new opportunities.
• Delivering presentations, product overviews and demonstrations to clients.
• Supporting the creation of proposals, quotations and RFP responses.
• Partnering with Professional Services to scope solutions based on client requirements.
• Collaborating with Legal to support contract amendments and statements of work.
• Maintaining accurate Salesforce data and pipeline activity.
• Developing client knowledge of Anaqua's products, services and broader value proposition.
• Contributing to a collaborative sales environment while learning from experienced colleagues.
• Owning a revenue target and supporting the company's account growth strategy.

What You’ll Need To Be Successful:

• Bachelor's degree or equivalent professional experience.
• Approximately 4-6 years of experience in account management, customer success, sales, business development, or client growth roles.
• Experience managing customer relationships and identifying opportunities to drive account expansion, retention or growth.
• Previous experience within SaaS, software, technology, professional services or a related industry is preferred.
• Strong communication and presentation skills, with confidence engaging stakeholders virtually and in person.
• Demonstrated ability to build trusted client relationships and manage multiple priorities simultaneously.
• A positive, proactive and solutions-oriented mindset.
• Strong organisational skills and attention to detail.
• Ability to collaborate effectively across multiple internal teams.
• Experience using Salesforce or another CRM platform.
• Willingness to learn and develop expertise in Intellectual Property, including patents, trademarks, copyrights and domains.
• Experience delivering product demonstrations, presentations or client training is advantageous.
• Ability to work independently while contributing to a highly collaborative team environment.
• Additional language skills, such as French/German is preferred

Anaqua, Inc. is a premium provider of integrated intellectual property (IP) management technology solutions and services. Anaqua’s AQX platform combines best practice workflows with big data analytics and tech-enabled services to create an intelligent environment designed to inform IP strategy, enable IP decision-making, and streamline IP operations. Today, nearly half of the top 100 U.S. patent filers and global brands, as well as a growing number of law firms worldwide use Anaqua’s solutions. Over one million IP executives, attorneys, paralegals, administrators, and innovators in large and medium-sized companies use the platform for their IP management needs. The company’s global operations are headquartered in Boston, with offices across the U.S., Europe, and Asia. For additional information, please visit anaqua.com, or on LinkedIn.