Mid-Market Account Executive

TOPdesk; Greater London; Hybrid; GBP 60,000 - 113,000; Full time

Benefits offered by this job

Hybrid work

Learning budget

Pension plan

Maternity leave

Paternity leave

Private health insurance

Cycle-to-work

Paid sick days

Paid parental leave

Annual leave 26 days

Employee assistance

Career development

Team events

Job summary

TOPdesk London is expanding, and we’re looking for a proven Account Executive to drive new business across the UK & Ireland in a quota-carrying SaaS sales role.

You will own the full sales cycle from demo to signature, run multi-stakeholder conversations across functions, negotiate contracts, mentor junior team members, and contribute to our London growth. Enjoy hybrid working with a learning budget, pension, private health options, and a generous holiday plan.

Qualifications

• 2–3+ years of solid closing experience in SaaS sales.
• Hunter mentality with ability to build pipeline and close.
• Structured sales methodologies such as MEDDIC / SPICED / MEDDPICC.
• Comfortable running technical demos and handling objections with multiple stakeholders.
• Experience navigating procurement, tender, and contract processes.
• Excellent written and verbal communication skills.
• Self-directed, accountable, and outcomes-focused.

Responsibilities

• Own a pipeline of new business opportunities from demo stage through to close, with full accountability for hitting quota.
• Partner with BDR and Marketing to generate and maintain a healthy, qualified pipeline.
• Run demos with technical credibility and handle objections live.
• Lead multi-stakeholder conversations across departments, seniority levels and industries.
• Navigate tender processes and contract negotiations to close complex deals.
• Work cross-departmentally representing customer and business interests.
• Mentor and coach junior team members as a senior member of the sales team.

Skills

Closing SaaS sales

Hunter mentality

Structured sales methodologies

Technical demos

Procurement & tender navigation

Communication skills

Account ownership

Job description

TOPdesk is an internationally growing software and consultancy company and the creator of the best service management tool in the Netherlands. With over 700 colleagues in 8 countries, we work together every day to make our customers’ services better, smarter and more fun.

TOPdesk is an internationally growing software and consultancy company and the creator of the best service management tool in the Netherlands. With over 700 colleagues in 8 countries, we work together every day to make our customers’ services better, smarter and more fun.

Job Description

TOPdesk London is growing, and we’re looking for a proven closer to join our sales team as an Account Executive, driving new business across the UK & Ireland.

This is a quota-carrying role for someone who already has a track record of consistently hitting or exceeding target in a SaaS sales environment, is fluent in a modern sales methodology, and knows how to run a full-cycle process from qualified pipeline through to signature.

What you’ll do

• Own a pipeline of new business opportunities from demo stage through to close, with full accountability for hitting quota

• Partner with our BDR and Marketing teams – and generate your own pipeline where it counts – to keep a healthy, qualified pipeline

• Run demos with genuine technical credibility, handling objections and problem-solving live

• Lead strategic, multi-stakeholder conversations across different departments, seniority levels, and industries

• Navigate tender processes and contract negotiations to close complex deals

• Work cross-departmentally representing customer and business interests in equal measure

• From time to time, mentor and coach junior team members as a senior member of the sales team

Qualifications

Are you our new Account Executive?

• 2-3+ years of solid closing experience in SaaS sales, with a demonstrable history of hitting and/or exceeding target

• A genuine hunter mentality – you build pipeline as naturally as you close it

• Trained in and actively using a structured sales methodology (MEDDIC, SPICED, MEDDPICC, or equivalent)

• Comfortable running technical demos and objection-handling across multiple stakeholder types within an organisation

• Comfortable navigating procurement, tender, and contract processes

• Exceptional communication skills including written, verbal, and in presentation

• Self-directed, accountable, and comfortable owning outcomes rather than just activity

Additional Information

What you do it for

• Base salary of £60k - £70k, with total on-target earnings £96.5k - £113k (approx.) – commission is uncapped, with accelerators for over-performance

• Hybrid, flexible working and healthy work-life balance

• Learning budget equivalent to 10% of your basic salary

• Generous pension scheme with company contributions up to 8%

• Enhanced maternity & paternity leave

• Private health insurance options

• Cycle-to-work scheme and Techscheme

• 15 fully paid sick days, 5 days paid parental/carer leave, and 2 volunteering days

• 26 days of paid annual leave (plus public holidays) and your birthday off

• Employee Assistance Program for you and your family

• Unlimited career support

• Team outings & rewards, Perkbox membership, & office with foosball, darts, ping-pong, and a gym

• Wanna know more about us? Check out a bit about our software, company culture, or drop us a message with any questions.