Mid-Enterprise Account Manager

Mimecast; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

Mimecast is looking for an exceptional Account Manager based in Greater London to oversee a portfolio of approximately 50 customers. This role focuses on upselling new and existing products while being the trusted advisor for clients in navigating Mimecast’s advanced technology stack to solve cybersecurity challenges.

Key responsibilities include achieving revenue targets, preventing churn, and partnering with the Channel Development Team.

Qualifications

• 3+ years of IT or SaaS sales experience.
• Proven track record of meeting revenue quotas.
• Experience with corporate IT teams and Channel partners.

Responsibilities

• Oversee a portfolio of ~50 customers, upselling products.
• Act as the main point of contact for client accounts.
• Achieve monthly/quarterly/annual upsell revenue targets.
• Prevent churn within assigned accounts.

Skills

Proven IT or SaaS sales experience

Strong communication skills

Customer relationship management

Knowledge in cybersecurity

Tools

Salesforce CRM

Job description

Requirements

• We’re looking for a driven, dynamic, and results-oriented professional with:
• Proven IT or SaaS sales experience (3+ years)
• A proven track record of meeting and exceeding revenue quotas
• Experience working with corporate IT teams and selling through Channel partners
• Familiarity with Salesforce CRM and the ability to manage customer relationships effectively
• Strong communication skills, a positive outlook, and a “can-do” attitude
• Knowledge or experience in cybersecurity, email/messaging, or enterprise IT is a huge plus!

What the job involves

• We’re looking for an exceptional Account Manager to oversee a portfolio of ~50 customers (1000–3000 employees), focusing on upselling new and existing products
• As the main point of contact for these accounts, you’ll be their trusted advisor, guiding them through Mimecast’s cutting-edge technology stack and helping them tackle today’s cybersecurity challenges
• Achieve and exceed monthly/quarterly/annual upsell revenue targets
• Prevent churn and mitigate downsell within your assigned accounts
• Partner with the Channel Development Team to create and execute impactful account plans
• Drive incremental revenue by selling new technology into existing customers
• Follow a proven end-to-end sales methodology to close deals efficiently
• Continuously develop your skills through training and knowledge-building sessions