Microsoft Licensing & Solutions Expert

Westcoast Ltd; Theale; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

25 days holiday

Employee referral bonuses

Gym access (Theale)

Job summary

Westcoast Ltd in Theale, UK is seeking a Licensing Specialist to advise partners on Microsoft licensing and solutions. You will provide pre-sales support, quotations, and guidance on CSP, NCE, and other licensing programs.

With strong communication skills and a customer‑facing mindset, you will handle a high email workload and complex inquiries, ensuring accurate, timely recommendations and a smooth journey from quote to order.

Qualifications

• Experience with Microsoft licensing or software licensing is advantageous.
• Previous sales or customer-facing experience.
• Excellent communication skills across phone, email, and in person.
• Strong attention to detail and accuracy.
• Ability to work independently and manage priorities.
• Willingness to learn and adapt as licensing programs evolve.
• Ability to explain complex licensing concepts clearly.

Responsibilities

• Provide pre-sales support and prepare quotations for partners by phone and email.
• Understand partner requirements and recommend licensing solutions; explain concepts clearly.
• Manage high email volume (100+ per day) and long phone calls with partners.
• Deliver fast, high-quality service to grow partner relationships.
• Assist in transitioning licensing to cloud services and advise on CSP, NCE, and other programs.
• Support maintenance of legacy licensing agreements and process orders when needed.
• Report to the Head of Product and work with Operations to resolve queries.

Skills

Communication skills

Customer-facing experience

Attention to detail

Independent worker

Willingness to learn

Tools

MS CSP licensing

NCE licensing

Open Value licensing

Job description

Westcoast Ltd in Theale, UK is seeking a Licensing Specialist to advise partners on Microsoft licensing and solutions. You will provide pre-sales support, quotations, and guidance on CSP, NCE, and other licensing programs.

With strong communication skills and a customer‑facing mindset, you will handle a high email workload and complex inquiries, ensuring accurate, timely recommendations and a smooth journey from quote to order.