Microsoft Licensing Lifecycle Specialist (Hybrid)

ECS Resource Group; Metropolitan Borough of Solihull; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Travel expenses coverage

Private medical cover

1-3-2-? vacation?

25 days holiday

Learning academy access

Job summary

ECS Resource Group seeks a Microsoft Licensing & Lifecycle Specialist (CSP / Partner Centre) to own the Microsoft customer estate. The role handles onboarding, licensing, renewals and offboarding with internal teams, while preserving accurate records and insights for success managers. Hybrid role with 3 office days weekly.

Key skills include CSP operations, M365 licensing, and advanced Excel reporting. Nice-to-have: Power BI, HubSpot, CPOR, PAL, and related Microsoft models.

Qualifications

• Experience in Microsoft CSP operations and M365 licensing.
• Hands-on use of Microsoft Partner Centre.
• Background managing subscriptions, renewals or commercial operations.
• Advanced Excel and reporting skills.
• Sharp eye for detail and a process-driven mindset.

Responsibilities

• Onboarding new customers: setting up tenants and delegated admin records.
• Provisioning Microsoft licences and subscriptions and processing changes.
• Maintaining renewal schedules and flagging risks to the commercial team.
• Managing Partner Centre data, including CPOR and PAL associations.
• Tracking incentives, rebates and funding, spotting missed opportunities.
• Investigating licensing and billing discrepancies.
• Producing licensing, usage and consumption reports across MS 365, Copilot and Azure.
• Improving lifecycle processes, controls and audit records.

Skills

MS CSP ops

M365 licensing

Microsoft Partner Centre

Advanced Excel

Reporting skills

Tools

Excel

Microsoft Partner Centre

Power BI

HubSpot

Job description

ECS Resource Group seeks a Microsoft Licensing & Lifecycle Specialist (CSP / Partner Centre) to own the Microsoft customer estate. The role handles onboarding, licensing, renewals and offboarding with internal teams, while preserving accurate records and insights for success managers. Hybrid role with 3 office days weekly.

Key skills include CSP operations, M365 licensing, and advanced Excel reporting. Nice-to-have: Power BI, HubSpot, CPOR, PAL, and related Microsoft models.