Microsoft Licensing & Lifecycle Specialist — Hybrid

ECS Resource Group; Manchester; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Travel expenses for non-base-office

25 days holiday (rising to 28)

Private medical cover

Job summary

ECS Resource Group is recruiting a Microsoft Licensing & Lifecycle Specialist (CSP/Partner Center) to manage the Microsoft customer estate. The role focuses on the operational side of the relationship, handling onboarding, licensing changes, renewals and offboarding with internal stakeholders.

You’ll work across Microsoft 365, Copilot and Azure, providing accurate records, reports and insights to support renewal decisions. Hybrid working with some travel is offered.

Qualifications

• Experience in Microsoft CSP operations and M365 licensing.
• Hands-on use of Microsoft Partner Center.
• Background in subscriptions, renewals or commercial operations.
• Advanced Excel and strong reporting skills.
• Detail-oriented with a process-driven mindset.
• Nice to have: GDAP, CPOR, PAL, MS incentives, Azure, M365 Copilot models; Power BI, HubSpot or MSP/Microsoft partner experience.

Responsibilities

• Onboarding new customers: setting up tenants, partner associations and delegated admin (GDAP) records.
• Provisioning Microsoft licences and subscriptions and processing additions, reductions, cancellations and renewals.
• Maintaining renewal schedules and flagging risks early to the commercial team.
• Managing Partner Center data, including CPOR and PAL associations.
• Tracking Microsoft incentives, rebates and funding, and spotting missed opportunities.
• Investigating licensing and billing discrepancies.
• Producing licensing, usage and consumption reports across Microsoft 365, Copilot and Azure, with optimisation and upsell insights.
• Improving and automating lifecycle processes, controls and audit records.

Skills

Microsoft CSP operations

M365 licensing

Microsoft Partner Center

Subscriptions & renewals

Advanced Excel

Reporting skills

Process-driven mindset

Tools

Power BI

HubSpot

Job description

ECS Resource Group is recruiting a Microsoft Licensing & Lifecycle Specialist (CSP/Partner Center) to manage the Microsoft customer estate. The role focuses on the operational side of the relationship, handling onboarding, licensing changes, renewals and offboarding with internal stakeholders.

You’ll work across Microsoft 365, Copilot and Azure, providing accurate records, reports and insights to support renewal decisions. Hybrid working with some travel is offered.