Microsoft Cloud Engineer — Azure & 365 Specialist

Converge

West Midlands

On-site

GBP 45,000 - 65,000

Full time

3 days ago

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Job summary

Converge Technology Solutions UK, based in Staffordshire, is seeking a skilled Cloud Engineer to strengthen our Managed Services team. You’ll deliver end-to-end Microsoft cloud engineering across pre-sales, technical delivery and BAU operations in a multi-customer MSP environment.

You’ll work with Microsoft 365, Azure, Entra ID, endpoint management and cloud security, providing governance, risk assessment and practical cloud recommendations while contributing to service improvements and

Qualifications

Relevant technical qualification or equivalent professional experience.
Strong knowledge of Microsoft cloud technologies and supporting infrastructure.
Full UK driving licence.
Experience in MSP or multi-customer support environment is desirable.

Responsibilities

Provide end-to-end Microsoft cloud engineering across pre-sales, delivery and BAU operations.
Design, implement, transition and support Microsoft-led cloud solutions.
Work with cross-functional teams to ensure secure, scalable and commercially sound services.
Deliver BAU support for Microsoft cloud services and handle incidents, changes and requests.
Contribute to governance, security, compliance and operational best practices.
Create and maintain technical documentation and handover packs.
Coach Service Desk and Managed Services colleagues to improve first-time fix.