Microsoft Azure Support Engineer (3rd Line)

TN United Kingdom; Birmingham; On-site; GBP 40,000 - 50,000; Full time

Job summary

Join a dynamic tech provider as a Microsoft Azure Support Engineer, where you'll empower businesses by ensuring the seamless operation of cloud infrastructures. This role involves providing advanced technical support, developing automation solutions, and collaborating with DevOps teams to enhance cloud resource management. With generous holidays, paid volunteering days, and a vibrant company culture, this position offers a unique opportunity to grow within a fast-paced environment. If you're passionate about cloud technologies and eager to make an impact, this is the perfect role for you.

Benefits

Generous Holidays

Paid Volunteering Days

Referral Rewards

Regular Social Events

Qualifications

• Proven experience in supporting Microsoft Azure and related technologies.
• Strong understanding of cloud architecture and automation.

Responsibilities

• Provide 3rd-level support for Microsoft Azure and troubleshoot complex issues.
• Develop automation solutions using Infrastructure-As-Code tools like Terraform.

Skills

Microsoft Azure

DevOps

Terraform

Infrastructure-As-Code

Problem-Solving

Scripting (PowerShell, Python, Bash)

Education

Bachelor's degree in Computer Science

Relevant certifications (e.g., Azure Administrator, DevOps Engineer)

Job description

Social network you want to login/join with:

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Client:

Focus Group

Location:

Birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

5670243fe8ef

Job Views:

7

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Salary - up to £50,000 (DOE)

Location - Birmingham/Shoreham-by-Sea/Exeter/Manchester

• Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday.
• Give Back: Enjoy paid volunteering days to support causes you care about.
• Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team.
• Social Events: Join in on regular social events and connect with your colleagues in a fun and relaxed environment.

About Us:

Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry.

Job Purpose:

We're seeking an experienced Microsoft Azure Support Engineer to join our Managed Services team. In this role, you'll be responsible for providing advanced support and solutions for our customer’s cloud infrastructure, including Microsoft Azure, DevOps, Terraform, and Infrastructure-As-Code. You will play a critical role in ensuring the seamless operation and security of our customers cloud-based systems, while also contributing to the continuous improvement and automation of our processes.

Key Responsibilities:

• Provide Technical Support: Offer 3rd-level support for Microsoft Azure, including DevOps, Terraform, Infrastructure-As-Code environments. Troubleshoot and resolve complex technical issues in a timely manner.
• Maintain and Monitor Cloud Infrastructure: Oversee the health, performance, and reliability of cloud systems. Implement monitoring solutions to detect and address potential issues proactively.
• Develop and Implement Automation: Utilise Infrastructure-As-Code tools like Terraform to automate the deployment and management of cloud resources. Ensure consistency, scalability, and reproducibility of infrastructure configurations.
• Collaborate with DevOps Teams: Work closely with DevOps engineers to streamline CI/CD pipelines, optimise cloud resource usage, and enhance the overall development lifecycle.

Skills & Experience:

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Relevant certifications (e.g., Microsoft Certified: Azure Administrator, DevOps Engineer).
• Experience: Proven experience in supporting and managing Microsoft Azure, DevOps, Terraform, Infrastructure-As-Code environments.
• Technical Skills: Strong understanding of cloud architecture, networking, security, and automation. Proficiency in scripting languages such as PowerShell, Python, or Bash.
• Problem-Solving: Excellent analytical and problem-solving skills. Ability to diagnose and resolve complex technical issues efficiently.

At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help.