IT Support Engineer | Award Winning, High Growth Financial Services Brand

TN United Kingdom; Birmingham; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking professional services firm in Birmingham as an IT Support Engineer. This role offers the chance to work within a collaborative team, providing essential IT support across multiple locations. You will be responsible for managing network systems, cloud services, and server operations, while collaborating on exciting projects involving Microsoft environments. The company values personal development and offers generous perks, making it an ideal place for those looking to grow their careers in a supportive environment.

Benefits

Flexible working

Generous perks

Personal development opportunities

Qualifications

• 3-5 years of experience in IT Support across multiple locations.
• Proficient in Microsoft Office365, Azure, and cloud platforms.

Responsibilities

• Serve as primary contact for IT inquiries across Midlands offices.
• Maintain and troubleshoot network systems and cloud services.

Skills

IT Support

Microsoft Office365

Azure

Networking (LAN/WAN)

Troubleshooting

Communication Skills

Problem-Solving

Education

Bachelor's degree in Computer Science

Tools

Cisco Meraki

Windows OS

Job description

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IT Support Engineer | Award-Winning, High-Growth Financial Services Brand, Birmingham

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Client:

Page Personnel

Location:

Birmingham, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

e8bff565a633

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

• A chance to join an award-winning Professional Services firm as they scale.

About Our Client

• Michael Page is proud to be partnered with a national professional services group with a 100-year history supporting SME growth across the UK and Ireland.
• The organisation offers industry-leading services, including strategic, financial, and specialist solutions tailored to various sectors.
• The company fosters a supportive, inclusive culture emphasizing collaboration, respect, and open communication at all levels.
• Employees benefit from flexible working, generous perks, and a focus on personal development and career growth.
• Due to ongoing growth, they are hiring within their Technology team and have a vacancy for an experienced IT Support Engineer in Birmingham.

Job Description

• You will work as part of an established team serving as the primary contact for IT inquiries across Midlands offices.
• Your responsibilities include maintaining, troubleshooting, and ensuring smooth operation of network systems, servers, and cloud services at a 3rd Line level.
• You will collaborate with the Senior Infrastructure team on projects, focusing on Microsoft environments including Azure and Office365 migrations and upgrades.
• Your role covers Modern Workplace, server management, networking (LAN/WAN, VPNs, firewalls), and compliance with IT policies.
• You will manage assets, monitor IT performance, and liaise with vendors for procurement and upgrades.

The Successful Applicant

The ideal candidate will have:

• Experience: 3-5 years in a similar IT Support Engineer role managing IT operations across multiple locations.
• Microsoft Skills: Proficiency with Office365, Windows OS, Azure, and related cloud platforms.
• Networking Skills: Experience with Cisco Meraki, LAN/WAN, TCP/IP, DNS, etc.
• Communication Skills: Ability to explain technical concepts clearly to both technical and non-technical audiences.
• Adaptability & Creativity: Capable of innovative problem-solving and adapting to evolving business needs.
• Education: Bachelor's degree in Computer Science, IT, or a related field is desirable but not essential.