Microsoft 365 Specialist — AI & Copilot Expert (Hybrid)

Artis Recruitment; West of England; Hybrid; GBP 40,000 - 56,000; Full time

Job summary

Artis Recruitment is seeking a Microsoft 365 Applications Specialist in Bristol. This hybrid role requires two days per week in the office, with priority given to strong 2nd/3rd line support for Teams, SharePoint, OneDrive and the Office suite.

You will drive the rollout of Copilot and AI-enabled productivity tools, resolve complex issues, and work with IT and business partners to improve services and governance across the Microsoft 365 environment.

Qualifications

• Strong experience managing and supporting Microsoft 365 apps, including Teams, SharePoint, OneDrive and Office.
• Experience enabling Copilot and AI-enabled productivity tools, with awareness of governance.
• Solid understanding of permissions, access management and security in Microsoft 365.
• Proven ability to manage incidents, changes and service improvements.

Responsibilities

• Provide 2nd and 3rd-line support across Microsoft 365 applications.
• Support rollout, configuration and development of Copilot and AI-enabled tools.
• Investigate and resolve complex application, access and performance issues.
• Manage permissions, licensing, security settings and governance.

Skills

Microsoft 365

2nd/3rd line support

Stakeholder management

Incident management

Documentation

Tools

Microsoft Teams

SharePoint

OneDrive

Copilot

Microsoft Office

Job description

Artis Recruitment is seeking a Microsoft 365 Applications Specialist in Bristol. This hybrid role requires two days per week in the office, with priority given to strong 2nd/3rd line support for Teams, SharePoint, OneDrive and the Office suite.

You will drive the rollout of Copilot and AI-enabled productivity tools, resolve complex issues, and work with IT and business partners to improve services and governance across the Microsoft 365 environment.