Hybrid Claims MI Analyst — Power BI & Insights

hiscox; York and North Yorkshire; Hybrid; GBP 42,000 - 58,000; Full time

Benefits offered by this job

Hybrid working

Bonus

Pension

25 days annual leave

Sabbatical after 5 years

Job summary

Hiscox is seeking an MI Analyst for the UK Claims Operations team. The role focuses on producing, maintaining and improving management information, performance reporting and analytical insight across Claims.

You will respond to ad hoc requests, identify trends and performance drivers, and enhance Power BI dashboards for better usability and insight. Hybrid working is available, with a focus on accurate, timely reporting.

Qualifications

• At least 24 months' experience in an MI, data, reporting, BI or analytical role.
• Strong Power BI skills with dashboard/report development and maintenance.
• Experience with data from multiple sources to produce accurate reporting and meaningful analysis.
• Strong data analysis and interpretation skills to identify trends and drivers.
• Knowledge of data quality, validation and reconciliation techniques.
• SQL experience would be advantageous; cloud-based platforms like Databricks are helpful.

Responsibilities

• Maintain and support Claims MI, dashboards, scorecards and reports, ensuring outputs are accurate and timely.
• Produce regular and ad hoc management information in response to operational needs.
• Conduct deep-dive analysis to investigate performance trends, risks and opportunities.
• Develop and enhance Power BI reports and dashboards for better usability and insight quality.
• Extract, manipulate and analyse data from multiple sources.
• Investigate reporting issues and data quality concerns with validation and reconciliation checks.
• Support root cause analysis by identifying patterns and performance drivers within Claims data.
• Present analytical findings clearly to both technical and non-technical audiences.
• Maintain reporting documentation, definitions and data quality controls.
• Identify opportunities to automate manual reporting activity and improve MI processes.
• Support development of new reports and analytical solutions under guidance.

Skills

Power BI

Data analysis

Data interpretation

KPI frameworks

Communication

Tools

SQL

Databricks

Job description

Hiscox is seeking an MI Analyst for the UK Claims Operations team. The role focuses on producing, maintaining and improving management information, performance reporting and analytical insight across Claims.

You will respond to ad hoc requests, identify trends and performance drivers, and enhance Power BI dashboards for better usability and insight. Hybrid working is available, with a focus on accurate, timely reporting.