Hybrid MI Analyst: Power BI & Claims Insights

Hiscox; Colchester; Hybrid; GBP 30,000 - 50,000; Full time

Benefits offered by this job

Bonus

Contributory pension

25 days annual leave + 2 Hiscox days +

4 week paid sabbatical after 5 years

Job summary

Hiscox is seeking an MI Analyst to join the UK Claims Operations team. The role focuses on producing, maintaining and improving management information, performance reporting and analytical insight across Claims, supporting the Data and Insights Lead with accurate, timely outputs.

You will develop Power BI dashboards, perform deep-dive analyses, and work with data from multiple sources to drive performance insights and improvements across the claims function.

Qualifications

• 2+ years in MI, data, or reporting roles.
• Proficient in Power BI for dashboards and reports.
• Experience combining data from multiple sources for reporting.

Responsibilities

• Maintain and support Claims MI, Power BI dashboards, scorecards and performance reports, ensuring outputs are accurate, timely and consistent.
• Produce regular and ad hoc management information in response to operational and business requirements.
• Conduct deep-dive analysis to investigate performance trends, emerging issues, risks and opportunities.
• Develop and enhance Power BI reports and dashboards to improve usability, efficiency and the quality of insight available to Claims colleagues.
• Extract, manipulate and analyse data from multiple sources, using appropriate tools and analytical techniques.
• Investigate reporting issues, data discrepancies and data quality concerns, completing validation and reconciliation checks where required.
• Support root cause analysis by identifying patterns, relationships and performance drivers within Claims data.
• Present analytical findings clearly and concisely, making complex information accessible to non-technical audiences.
• Maintain reporting documentation, calculations, definitions and data quality controls in line with agreed standards.
• Identify opportunities to automate manual reporting activity and improve the efficiency and reliability of MI processes.
• Support the development of new reports, measures and analytical solutions under the guidance of the Data and Insights Lead.
• Build knowledge of Claims operations, data structures, performance measures and reporting requirements.

Skills

Power BI

SQL

Databricks

Data analysis

Data quality

Insurance knowledge

KPI frameworks

Tools

Power BI

Job description

Hiscox is seeking an MI Analyst to join the UK Claims Operations team. The role focuses on producing, maintaining and improving management information, performance reporting and analytical insight across Claims, supporting the Data and Insights Lead with accurate, timely outputs.

You will develop Power BI dashboards, perform deep-dive analyses, and work with data from multiple sources to drive performance insights and improvements across the claims function.