MHE Training Lead — Elevate Safety & Operations (Days)

AO.com; Crewe; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

24 days holiday

Pension scheme

Wellbeing initiatives (AO Perks)

Job summary

AO.com is recruiting an experienced MHE Trainer for our Crewe logistics operation. This permanent role involves delivering practical and classroom training, leading inductions, and certifying colleagues on MHE equipment to support safety and high performance.

You will maintain training records and collaborate with Operations, HR and Health & Safety teams while working 12-hour day shifts. A passion for developing others and strong communication are essential.

Qualifications

• Full UK Driving Licence is required.
• Experience operating MHE in warehouse/logistics environments.
• Strong understanding of health and safety requirements.
• Experience delivering practical training and coaching.
• Excellent communication and relationship-building skills.

Responsibilities

• Deliver engaging practical and classroom-based training.
• Lead inductions for new starters and agency colleagues.
• Train, assess and re-certify colleagues on MHE equipment.
• Support compliance with health and safety standards across the site.
• Maintain accurate training records and certification data.
• Work closely with Operational, HR and Health & Safety teams.
• Identify opportunities to improve training effectiveness and operational performance.
• Ensure mandatory training requirements are completed across your shift.

Skills

Driving licence

MHE operation experience

Health and safety knowledge

Training and coaching

Communication and relationship skills

Education

Accredited MHE Instructor qualification (RTITB/ITSSAR/AITT)

Job description

AO.com is recruiting an experienced MHE Trainer for our Crewe logistics operation. This permanent role involves delivering practical and classroom training, leading inductions, and certifying colleagues on MHE equipment to support safety and high performance.

You will maintain training records and collaborate with Operations, HR and Health & Safety teams while working 12-hour day shifts. A passion for developing others and strong communication are essential.