MHE Instructor & Operational Trainer (Nights)

AO.com; Basford; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

24 days holiday (Excluding Bank Hols)

Pension scheme (at least 5%)

Wellbeing initiatives & employee help

Job summary

AO.com in Crewe is seeking an experienced MHE Trainer to join our busy logistics operation on a permanent night shift (12-hour pattern). You will develop colleagues, improve safety standards and help create high-performing teams across the site.

As an Operational Trainer, you’ll deliver practical and classroom training, lead inductions, certify colleagues on MHE, and collaborate with HR and Health & Safety teams to drive training effectiveness.

Qualifications

• Full UK Driving Licence.
• Experience operating MHE in a warehouse or logistics environment.
• Strong understanding of health and safety requirements.
• Experience delivering practical training and coaching.
• Excellent communication and relationship-building skills.

Responsibilities

• Deliver engaging practical and classroom-based training.
• Lead inductions for new starters and agency colleagues.
• Train, assess and re-certify colleagues on MHE equipment.
• Support compliance with health and safety standards across the site.
• Maintain accurate training records and certification data.
• Work closely with Operational, HR and Health & Safety teams.
• Identify opportunities to improve training effectiveness and operational performance.
• Ensure mandatory training requirements are completed across your shift.

Skills

Full UK Driving Licence

MHE experience in warehouse/logistics

Health and safety awareness

Training delivery & coaching

Strong communication

Education

Accredited MHE Instructor qualification (RTITB/ITSSAR/AITT) preferred

Job description

AO.com in Crewe is seeking an experienced MHE Trainer to join our busy logistics operation on a permanent night shift (12-hour pattern). You will develop colleagues, improve safety standards and help create high-performing teams across the site.

As an Operational Trainer, you’ll deliver practical and classroom training, lead inductions, certify colleagues on MHE, and collaborate with HR and Health & Safety teams to drive training effectiveness.