Metering and Settlements Analyst

Brook Green Supply; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Brook Green Supply in London is seeking a Metering and Settlements Analyst to join the Billing & Settlements team. You will manage electricity metering activity, coordinate site works and ensure accurate settlement data, supporting new connections and disconnections and resolving complex exceptions.

This role offers scope to build on experience in electricity metering, settlements or industry operations and to contribute to portfolio accuracy, efficiency and service improvements across the

Qualifications

• Previous experience in a metering, settlements or industry operations role within the energy industry.
• Strong knowledge of at least one of electricity metering, industry data flows or electricity settlements.
• High attention to detail with an inquisitive, structured approach to problem-solving.
• Strong written and verbal communication skills, with confidence influencing external partners and internal teams.
• Proactive, self-motivated and able to organise priorities with minimal supervision.
• Proficient in Microsoft Excel and comfortable working with operational data and reports.
• Adaptable team player, keen to learn new subjects, develop skills and improve processes.

Responsibilities

• Own new connections, disconnections and site works, ensuring metering jobs are completed within agreed service levels.
• Review and action customer metering requirements, coordinating with agents and internal teams.
• Ensure new MPANs are onboarded accurately and on time.
• Provide subject matter expertise to investigate and resolve complex metering and settlement queries and exceptions.
• Improve and document processes to manage the metering portfolio efficiently and reduce recurring issues.
• Build effective relationships with internal teams, external agents and other industry stakeholders.
• Produce accurate reporting on metering activity, exceptions and service performance, escalating risks requiring action.

Skills

Metering & settlements knowledge

Excel proficiency

Attention to detail

Communication skills

Organised / self-motivated

Team player

Industry data flows

Problem-solving

Job description

Brook Green Supply (BGS) is a leading independent B2B gas and electricity supplier, delivering tailored energy supply and Net-Zero solutions to industrial and commercial consumers.

As a Metering and Settlements Analyst within the Billing & Settlements team, you will manage electricity metering activity, coordinate site works and ensure accurate settlement data. You will support new connections and disconnections, resolve complex exceptions and build effective relationships with internal stakeholders and external agents.

This role offers an opportunity to build on existing experience in electricity metering, settlements or industry operations and contribute to improving portfolio accuracy, efficiency and service.

Essential Functions of the Job:

• Own new connections, disconnections and site works, ensuring metering jobs are completed within agreed service levels.
• Review and action customer metering requirements, coordinating with agents and internal teams.
• Ensure new Meter Point Administration Numbers (MPANs) are onboarded accurately and on time.
• Provide subject matter expertise to investigate and resolve complex metering and settlement queries and exceptions.
• Improve and document processes to manage the metering portfolio efficiently and reduce recurring issues.
• Build effective relationships with internal teams, external agents and other industry stakeholders.
• Produce accurate reporting on metering activity, exceptions and service performance, escalating risks requiring action.

Skills & Experience Required:

• Previous experience in a metering, settlements or industry operations role within the energy industry.
• Strong knowledge of at least one of electricity metering, industry data flows or electricity settlements.
• High attention to detail, with an inquisitive and structured approach to problem-solving.
• Strong written and verbal communication skills, with confidence influencing external partners and internal teams.
• Proactive, self-motivated and able to organise priorities with minimal supervision.
• Proficient in Microsoft Excel and comfortable working with operational data and reports.
• Adaptable team player, keen to learn new subjects, develop skills and improve processes.

Brook Green Supply is committed to ensuring equal opportunities, fairness of treatment, dignity and respect, and the elimination of all forms of discrimination in the workplace for all employees/contractors and job applicants. We will never ask if you have a disability at any point in the recruitment process. However, if you require any specific accommodations during the interview process, please let us know and we will do our best to support you.