Metering Representative South

greenbean; Newcastle; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Company car

Job summary

Greenbean is seeking a motivated field-based role focused on accurate meter readings and customer service. You will visit customers, collect data from gas, electric and water meters, and ensure bills reflect up-to-date information using handheld devices.

Flexibility is key: you’ll plan routes and workloads with your field delivery manager, working full-time from 8am to 8pm, 40 hours per week, with occasional longer walks between visits. Training provided.

Qualifications

• Experience in customer-facing roles is desirable but not required.
• Able to plan and manage workload with targets.
• Must be physically fit and able to walk between visits.

Responsibilities

• Read gas, electric and water meters and update customer bills.
• Plan routes and manage weekly workload with field delivery manager guidance.
• Ensure accuracy of bills and data collected with handheld devices.
• Report dangerous meter installations or tampering.
• Walk distances between customers as required; maintain a professional appearance.

Skills

Customer service

Self-motivated

Independent worker

Plan workload

Flexible hours

Friendly

Professional demeanor

Education

UK driving licence

Tools

Meter reading device

Job description

Are you passionate about delivering exceptional customer service and enjoy spending time outdoors, preferring not to be confined to a 9-5 office role?

This is a fantastic role for someone self-motivated to work independently. Within this role you will also have the opportunity to acquire a company car.

The ideal candidate will ensure customers receive accurate and up-to-date bills by collecting data from gas, electric and water meters, using a hand-held electronic device, and other equipment. There is a great deal of flexibility within this role, such as planning your route and managing your schedule and workload to achieve the targets set for the week by your field delivery manager.

There will be an occasional need to walk longer distances as not all customers live in built-up areas, but you’ll get great exercise!

Working Hours:

One of the benefits of this role is that it’s a full time flexible basis between hours of 8am - 8pm Monday-Sunday, working 40 per week.

Requirements:

• Approachable, presentable, and polite and acts as an ambassador for the company.




• Physically fit due to the nature of the role.




• Required to plan and manage workload independently, working towards targets.




• Report any dangerous meter installations or suspected signs of tampering.




• Self-motivated and energetic and enjoy working outdoors.




• A full UK driving licence.




• Ability to work to timescales and under pressure.




• Flexible approach to tasks and working.




• Friendly personality with a professional approach to work.




• Pass screening and vetting standards and pass a DBS check.

Full training is provided so experience is not necessary.

Greenbean is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.