Metastatic Breast Cancer Support Worker

Blackpool Teaching Hospitals NHS Foundation Trust; Lancashire; On-site; GBP 24,000 - 32,000; Full time

Job summary

Blackpool Teaching Hospitals NHS Foundation Trust is seeking a compassionate Metastatic Breast Cancer Support Worker to assist patients across their cancer journey. You will coordinate care, provide information, and act as the main contact for patients and families within a multidisciplinary team.

You will undertake holistic needs assessments, develop personalised care plans, signpost services, and support timely access to information, treatment and services.

Qualifications

• Compassionate, motivated and organised individual with a patient-centred approach.
• Able to work across multidisciplinary teams and act as a key point of contact for patients and families.
• Experience in coordinating care, information provision and support throughout cancer pathways.

Responsibilities

• Act as a dedicated key worker and first point of contact for patients and their families
• Work closely with the Breast Clinical Nurse Specialists, consultants, oncology teams, palliative care services and wider MDT
• Undertake Holistic Needs Assessments and assist patients in developing personalised care and support plans
• Support the delivery of personalised cancer care
• Coordinate follow-up appointments, investigations, referrals and patient reviews
• Signpost patients to relevant services
• Identify patients who may require additional support and elevate to the CNS
• Provide emotional support and practical guidance
• Maintain accurate and timely records
• Support data collection, audits and quality improvement
• Participate in MDT meetings
• Work collaboratively with administrative teams
• Promote health and wellbeing initiatives and support patients in accessing resources

Skills

Holistic needs assessments

Personalised care planning

Care coordination

Emotional support

Communication

Record keeping

Data collection

MDT collaboration

Signposting services

Teamwork

Job description

An exciting opportunity has arisen for a compassionate, motivated, and organised Metastatic Breast Cancer Support Worker to join the team at Blackpool Teaching Hospitals NHS Foundation Trust. The successful post holder will play a vital role in supporting patients living with metastatic breast cancer throughout their cancer journey. Working closely with CNS, consultants, allied health professionals, primary care teams, and wider cancer services, you will act as a key point of contact for patients and their families, helping to coordinate care, provide information and support, and ensure individual needs are identified and addressed. The role will involve undertaking holistic needs assessments, supporting personalised care planning, coordinating follow-up appointments and investigations, signposting patients to relevant support services, and helping patients navigate complex healthcare pathways. You will be expected to provide practical and emotional support while ensuring patients receive timely access to information, treatment, and services.

• Act as a dedicated key worker and first point of contact for patients and their families
• Work closely with the Breast Clinical Nurse Specialists, consultants, oncology teams, palliative care services and wider multidisciplinary team to ensure seamless, coordinated care.
• Undertake and document Holistic Needs Assessments and assist patients in developing personalised care and support plans.
• Support the delivery of personalised cancer care
• Coordinate follow-up appointments, investigations, referrals and patient reviews
• Signpost patients to relevant services
• Identify patients who may require additional support and elevate to the CNS
• Provide emotional support and practical guidance
• Maintain accurate and timely records
• Support data collection, audits and quality improvement
• Participate in MDT meetings
• Work collaboratively with administrative teams
• Promote health and wellbeing initiatives and support patients in accessing resources
  As part of the wider cancer services team, you will contribute to the delivery of high-quality, patient-centred care that improves the experience and outcomes for individuals living with incurable breast cancer. You will be passionate about providing excellent care, have excellent communication and organisational skills, and be able to work effectively both independently and as part of a multidisciplinary team.
  Blackpool Teaching Hospitals NHS Foundation Trust provides hospital and community health services to a population of over 440,000 across Blackpool, Fylde and Wyre. We are committed to delivering high-quality, compassionate care and improving the health and wellbeing of the communities we serve.

Our Trust employs over 7,000 staff across a range of services and specialties, and we recognise that our people are our greatest asset.

We are proud to promote a culture where patients are at the heart of everything we do, and where staff are supported, valued and empowered to develop and achieve their full potential.

We are committed to our core values of being People Centred, Positive, Compassionate and Excellence Driven.

We strive to create an inclusive working environment where diversity is celebrated and everyone is treated with dignity and respect.

This role offers an exciting opportunity to join a dedicated and supportive Breast Care Team, helping to make a meaningful difference to the lives of patients living with metastatic breast cancer.

You will work alongside experienced clinicians and cancer specialists within a multidisciplinary team committed to delivering outstanding personalised care and support.