Metallurgical Service Engineer

React Recruitment Ltd; Rochester; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

An engineering recruitment firm in the UK is seeking a Metallurgical Service Engineer to support production and maintain product quality. The role involves travelling internationally, testing component parts, and providing training on new equipment. Candidates should possess industry qualifications and clear technical English skills. This position offers a salary of £35,000 - £45,000 per annum, plus benefits including annual leave and a contributory pension.

Benefits

20 to 25 days annual leave

Contributory pension

Free parking

Qualifications

• Industry relevant qualification required.
• Fluent technical English is essential.
• Must be free to travel worldwide.

Responsibilities

• Support production, maintain quality, resolve issues.
• Test and evaluate component parts.
• Investigate technical issues, set up lab trials.

Skills

Industry relevant qualification

Clear fluent technical English

Good practical skills with test equipment

Ability to read technical drawings

Knowledge of metallurgy principles

Use of Microsoft Office

Job description

Overview

Our engineering client based in Rochester is seeking a Metallurgical Service Engineer.

Job title: Metallurgical Service Engineer

Location: Rochester - with UK and international travel

Salary: £35,000 - £45,000 pa depending on skill level + overtime

Hours: 39 hours per week, 45 minute break

Monday to Thursday 8am to 5pm
Friday 8am to 2pm

Benefits: Annual leave - 20 days in year one, rising to 25 days pa in year 2, overtime and travel payments, contributory pension, uniform, free parking

Essential Qualifications / Skills

• Industry relevant qualification
• Must speak clear fluent technical English
• Must be free to travel worldwide with no restrictions.
• Good practical skills, including with test equipment (vacuum leak detection etc.).
• Ability to read and understand technical drawings.
• Knowledge of metallurgy & resistance welding principles
• Use of Microsoft Office.

Job Description

• Work to support ongoing production, maintain product quality, resolve issues and create documentation:
• Choose, test and evaluate substitute or replacement component parts for suitability.
• Work with service department and key suppliers, analysing field failures to find root cause, reporting/recording findings and recommending remedial action.
• Investigate reported technical issues, setting up lab trials to replicate and isolate the fault as necessary. This may require travel to site.
• Use Remote Monitoring system to identify systems at risk of known issues and work with service/quality departments to provide remedial action.
• Create internal technical documentation recording design/test decisions, drawings of test fixtures using AutoCAD and build manuals.
• Help production engineering staff create initial BOMs for new products.
• The Metallurgical Service Engineer will support and control aspects of sales, production and service:
• Perform field trials of new equipment with customers, as and when necessary.
• Assist with the commissioning and installation of systems on site.
• Resolve problems reported by Service or Test, provide timely solutions and work to prevent unexpected issues. This may require visits to site as necessary.
• Work with the service department to support customers' post-sales by assisting with fault finding and issue resolution activities.
• Provide expertise on technical matters to internal sales staff and directly to customers.
• Provide training to test and service personnel on the operation and function of new equipment.
• Assist in the assembly of prototype devices.
• Document tests performed, draw conclusions from data and present findings to colleagues, making recommendations for improvement where necessary.
• To assist with sales quotations and offer technical input