MES Engineer

Siemens Healthineers; Greater London; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

26 days of holidays

Flexible benefits including medical

Pension contribution

Company shares

Volunteering days

Job summary

Siemens Healthineers is seeking an MES Engineer to support managed equipment service operations within a hospital environment. You will diagnose faults, perform repairs, and conduct preventive maintenance on a range of medical devices while upholding safety, quality, and customer-satisfaction targets.

The role emphasizes adherence to SLAs, participation in asset management, and ongoing training to support a high-standard MES contract.

Qualifications

• Electronics/Medical/Engineering degree or equivalent qualification.
• Post-qualification MES experience within a hospital environment.
• Strong written and verbal communication skills.

Responsibilities

• Investigate and diagnose faults on a wide range of medical equipment, ensuring patient safety and timely response.
• Carry out repairs per manufacturer specs and in line with SLA requirements.
• Perform Planned Preventative Maintenance according to the agreed programme.
• Conduct acceptance testing and commissioning of new or loan equipment per MHRA guidelines.
• Aim to achieve high customer satisfaction targets.
• Maintain compliance with Quality, Health & Safety standards in MES operations.
• Identify and initiate process improvements to boost efficiency and reduce costs.
• Enter data and maintain the Siemens asset database (EAM).
• Attend training, meetings, and conferences relevant to MES support work.
• Assist with annual equipment inventories and audits as required.
• Perform other duties to meet operational needs of the company.

Skills

Electrical knowledge

Medical equipment knowledge

Communication skills

Problem solving

Education

Electronics, Medical or Engineering Degree or HNC

Post-qualification MES experience in hospital

Tools

Microsoft Office

Service management software

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

The role of the Siemens Healthineers MES Engineer is to provide a range of engineering support functions to facilitate the Managed Equipment Service operations such that Siemens Healthcare discharges its contractual obligations in line with the Company's Values.

Main Tasks And Responsibilities

• Investigate and diagnose faults on a wide range of medical equipment ensuring the appropriate remedial action is implemented whilst taking account of patient safety, efficiency, cost, performance and response/fix times.
• Carry out repairs in accordance with the manufacturer’s specifications and within the agreed Service Level Agreements (SLA’s).
• Carry out Planned Preventative Maintenance (PPM’s) according to the agreed programme and PPM schedules.
• Carry out acceptance testing and commissioning of new, loan and trail equipment as per MHRA guidelines.
• Achievement of Customer Satisfaction targets.
• Maintain the Company's standards of Compliance, Quality and Health & Safety as they relate to the MES operations.
• Actively seek and initiate process improvements to improve efficiency and cost savings.
• Data entry and maintenance of EAM (Siemens asset database).
• Attend any appropriate training courses, meetings and/or conferences which are relevant to the role / support work being done within the MES contract.
• Assistance with full annual equipment inventory and audits, also with all associated internal/external audits.
• Attend any appropriate training courses, meetings and/or conferences which are relevant to the role / support work being done within the MES contract.
• Other duties that are appropriate to the role as and when required to meet the operational needs of the Company.

Qualifications/Experience

• The successful candidate will hold Electronics, Medical or Engineering Degree or HNC (or equivalent qualification or experience).
• Proven post qualification work experience gained within a Managed Equipment Services (MES) / EBME workshop within a hospital environment.
• Good communication skills both written and verbal
• Sound knowledge of engineering principles and how they are applied in practice.
• Knowledge of Microsoft packages and service management software.
• In addition, you will have a good understanding of working to service level agreements and customer satisfaction targets.

The post will offer extensive product and personal training opportunities.

Benefits

• 26 days of holidays
• Flexible benefits, including medical cover
• Pension contribution (match up to 10%)
• Company shares
• Volunteering days

Who we are:

We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email.

To all recruitment agencies:

Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.