Merchant Internal Sales Pro - Growth & Relationships

U Value Insulation; Birmingham; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

24 days holidays

Company pension

Group life cover

Health cash plan

Bike to work scheme

On-site parking

Employee assistance program

Refer a friend scheme

Job summary

U Value Insulation is seeking an Internal Sales Representative for our Merchants division at the Birmingham office. You will manage merchants, grow your own customer base and contribute to sales growth within a fast-paced, high-growth environment.

The role emphasizes relationship-building with existing customers, new business development, and CRM reporting. Strong communication, IT, and negotiation skills are essential, with 2–3 years in a sales/technical role preferred.

Qualifications

• 2-3 years experience in a sales/technical role desirable.
• Charismatic and tenacious approach to telesales.
• Ideally some experience in construction and/or building materials.
• Strong communication, presentation & IT skills.
• Adaptable, self-driven & team oriented.
• Strong negotiation skills.
• Ability to thrive in a fast-paced environment within a high growth business.
• Robust organisational skills.
• Must be confident, outgoing, energetic and target driven.

Responsibilities

• Build existing customer relationships to improve customer satisfaction, business retention and cross sales.
• Grow new business by engaging with decision making stakeholders within the construction industry.
• Deliver updates via CRM (training will be provided), attend monthly team meetings and prepare reports when required.
• Network at supplier and industry events to promote the brand.
• Build a strong network of industry & sector partners to support for business growth and retention.
• Prepare customer proposals and solutions with clear costings and evaluations.
• Achieve Sales KPIs set by management team.
• Work collaboratively as part of the wider sales team, customer operations and logistics.

Skills

Sales experience

Technical skills

Negotiation skills

Strong communication

IT skills

Telesales

Tools

CRM software

Job description

U Value Insulation is seeking an Internal Sales Representative for our Merchants division at the Birmingham office. You will manage merchants, grow your own customer base and contribute to sales growth within a fast-paced, high-growth environment.

The role emphasizes relationship-building with existing customers, new business development, and CRM reporting. Strong communication, IT, and negotiation skills are essential, with 2–3 years in a sales/technical role preferred.