Merchandising Coordinator

Cloud Imperium Games; Manchester; On-site; GBP 26,000 - 38,000; Full time

Job summary

Cloud Imperium Games in Manchester is seeking a Merchandising Coordinator to be the operational hub for all merchandise, with a focus on Squadron 42 launch. You will manage vendor relationships end-to-end, from briefs and sampling through fulfilment and delivery to ensure high-quality products that reflect the CIG brand.

You will coordinate development timelines, review samples with internal teams for approvals and quality, track orders and inventory, and support launch campaigns with marketing

Qualifications

• Experience coordinating merchandising programs and vendor relationships.
• Ability to manage multiple product categories with accuracy and quality.
• Strong organisational skills and attention to detail.
• Experience tracking orders and timelines across suppliers.

Responsibilities

• Manage vendor relationships end-to-end: briefs, sampling, approvals, delivery.
• Coordinate product development timelines for launch-aligned delivery.
• Review samples with stakeholders for approvals, quality, and brand compliance.
• Track orders, shipments and inventory; flag timeline risks early.
• Support merchandise launches tied to Squadron 42 milestones.
• Maintain vendor contracts, pricing and product specifications.
• Collaborate with marketing, creative and community teams on campaigns.

Skills

Vendor management

Merchandising

Project coordination

Attention to detail

Job description

We are a crowdfunded company and have a dedicated and enthusiastic community of backers who are helping us create the "Best Damn Space Sim Ever". We want to build the best we can deliver and we believe wholeheartedly in the value of exceptional diverse talent.

About the Role

As Merchandising Coordinator, you'll be the operational hub for all things merch at Cloud Imperium Games, with a particular focus on the Squadron 42 launch. You'll manage relationships with our merchandise vendors end-to-end -- from product development and sampling through to fulfilment and delivery -- ensuring our community gets high-quality products that reflect the CIG brand.

About the Company

Founded in 2012 by renowned game developer Chris Roberts, Cloud Imperium Games (CIG) is one of the largest global independent studios, dedicated to delivering next-generation AAA games. CIG prides itself in thinking outside the box , encouraging creativity and developing ground-breaking technology. CIG believes in raising the bar for the gaming industry and the gaming community as a whole .

What you'll do:

• Manage relationships with merchandise vendors across all product categories, acting as the primary point of contact for briefs, sampling, approvals, and delivery
• Coordinate product development timelines to ensure launch-aligned delivery across all merchandise lines
• Review samples and liaise with internal stakeholders on approvals, quality, and brand compliance
• Track purchase orders, shipments, and inventory levels, flagging risks to timelines or supply early
• Support the planning and execution of merchandise launches tied to Squadron 42 campaign milestones
• Maintain accurate records of vendor contracts, pricing, and product specifications
• Work closely with the marketing, creative, and community teams to align product launches with wider campaign activity

What we're looking for:

• Experience in a merchandising, product coordination, or vendor management role -- ideally within games, entertainment, or consumer products
• Strong organisational skills with a keen eye for detail and quality
• Comfortable managing multiple vendors and product lines simultaneously
• Experience tracking orders and managing timelines across supply chains